Dear Customers! We're out of the office from the 6th of October to the 11th of October. We sincerely apologize for the inconvenience. For WordPress 5.5.* related issues, please visit this article

Okay

Public Tickets

DoofusGuy Header AdvertisementClosed   North   Updated August 4, 2017 at 8:55am   2 Most recent comment from Joanna Veented Support:Hi DoofusGu,Not sure what you mean here?There are not any places within the North Theme Options to add in a advertisement code.The only code areas are in the Advanced section, where you can add in yo ... nbabout White Screen of DeathClosed   North   Updated August 3, 2017 at 4:02pm   2 Most recent comment from Joanna Veented Support:Hi nbabout,You would need to contact the authors of the "so widget bundle" plugin for support as they are the ones that have built it.We do not provide support for items that we have not built James Bishop Featured Images LinkClosed   North   Updated August 3, 2017 at 7:25am   2 Most recent comment from Joanna Veented Support:Hi James,Sorry about the late reply!To remove the image lightbox you will need to do this: You will need to edit this file: northframeworkfunctionsblog-functions.php On lines 409-411 where it says: ... rbryn Theme & conflict with required plugins causes site to crashClosed   North   Updated August 2, 2017 at 6:36am   10 Most recent comment from Joanna Veented Support:Hi Firecat451,Deactivate and delete the Veented Twitter plugin.If that does not resolve it, create a new thread with your login details and I'll investigate it for you. DoofusGuy demo-home13-14.xmlClosed   North   Updated July 24, 2017 at 8:36am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy,You can find instructions on how to import the demo content via the documentation in your the main zip you downloaded from Themeforest. DoofusGuy Switch to different versions?Closed   North   Updated July 24, 2017 at 8:35am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy, What do you mean switch to different layouts? Do you mean enable a different demo page as your home page?  You can do this via the: WordPress dashboard > Settings > Reading > Fron ... Daniel Current version of North compatibility with latest version of WordpressClosed   North   Updated July 21, 2017 at 8:20am   4 Most recent comment from Joanna Veented Support:Hi Daniel,Ah! I'll add that in now. Daniel Purchasing Layerslider... do we get more features?Closed   North   Updated July 20, 2017 at 8:26am   4 Most recent comment from Joanna Veented Support:Hi Daniel,No problem marklive33 Change Page LoaderClosed   North   Updated June 15, 2017 at 8:23am   2 Most recent comment from Joanna Veented Support:Hi marklive33,You would need to add in your own custom php, html and CSS. The part where the page loader is called in is in this file:northheader.phpIn lines: 29-49You can then add in your own CSS vi ... ballonevent Activating additional pluginsClosed   North   Updated June 14, 2017 at 8:02am   6 Most recent comment from Joanna Veented Support:Hi marklive33, The activation code is the licence code... "If you see a notice from the Visual Composer or Revolution Slider plugin about plugin activation, you can dismiss it. Plugins that are b ... Meetsalerno logo paddingClosed   Crexis   Updated June 14, 2017 at 7:56am   4 Most recent comment from Joanna Veented Support:Hi Meetsalerno,1) In the Crexis Theme Options > Footer > Copyright TextYou would need to add in a shortcode like this: Copyright 2017 All rights reserved. Designed by (link)My Website(/link). Then ... mistake Multiple Google map markersClosed   North   Updated June 9, 2017 at 4:48pm   2 Most recent comment from Joanna Veented Support:Hi mistake,Unfortunately your request is a custom work request which goes beyond the scope of support here (bug fixing and small CSS edits).If you would like to hire our services for custom work we ... Celestino Rivera read more translateClosed   Waxom   Updated June 5, 2017 at 8:00am   2 Most recent comment from Joanna Veented Support:Hi Celestino Rivera,Your best option would be to use a translation plugin as it has built in files which support them.The theme supports translation plugins such as WPML or qTranslate Jason Logo PaddingClosed   Crexis   Updated June 5, 2017 at 7:56am   4 Most recent comment from Joanna Veented Support:Hi Jason,There's a coming soon page in the way?.... sandeshshet Longer Bio Option in the "Team Member" post typeClosed   Crexis   Updated May 22, 2017 at 4:59pm   4 Most recent comment from Joanna Veented Support:Hi sandeshshet,Ah yes sorry! Unfortunately there is not a way at the moment to add basic html into the Bios. But, what I can do is send this to the developer as feature request and we'll see if we c ...