Dear Customers! We're out of the office from the 6th of October to the 11th of October. We sincerely apologize for the inconvenience. For WordPress 5.5.* related issues, please visit this article. 

Okay

Public Tickets

Houston Mobile Menu Doesn't WorkClosed   North   Updated November 21, 2016 at 1:23pm   2 Most recent comment from Joanna Veented Support:Hi Houston!Your menu displays and works correctly for me using my desktop browser tools and on my mobile.Could you confirm if you have resolved this or if you need me to look into this further? lightbits Team CarouselClosed   North   Updated November 18, 2016 at 12:58pm   2 Most recent comment from Joanna Veented Support:Hi lightbits,Unfortunately what you are asking is a custom work request as it goes beyond the scope of support (bug fixing and small CSS edits).You will need to edit the CSS and JS for the team caro ... Matthias Team CarouselClosed   North   Updated November 14, 2016 at 3:41pm   5 Most recent comment from Matthias:Hi Joanna,yes, that was exactly the problem!Thank you very much. Alejandro The label: "title-tag" don't work, give me double titlesClosed   North   Updated November 10, 2016 at 1:46pm   2 Most recent comment from Joanna Veented Support:Hi Alejandro,Oh! Yes thank you for pointing this out to usWe'll add it into the next main theme update. Carmen Martin The home page change when I loginClosed   Waxom   Updated November 10, 2016 at 1:42pm   2 Most recent comment from Joanna Veented Support:Hi Carmen!I'm getting a conflict of one of your plugins that you have installed which is causing the error. Please perform these steps to see which one is causing it:1) Deactivate all of the plugins ... Joanngro menu one page and separate pageClosed   Qaro   Updated November 1, 2016 at 12:36pm   2 Most recent comment from Joanna Veented Support:Hi Joanngro!You haven't actually added any URL to your 'Home' or 'About' menu links. All you have done is given them a div ID.It needs to be a full URL for it to link to another page.e.g http://www ... filipcza Submenu is not working on android deviceClosed   North   Updated November 1, 2016 at 12:30pm   2 Most recent comment from Joanna Veented Support:Hi filipcza!Give your theme and plugins an update to the latest version and that should sort it out for you.How to update North and it's pluginsLet me know if that doesn't solve it and add your wp log ... Kevin Copy modifications from test page to actual websiteClosed   Waxom   Updated October 31, 2016 at 9:26pm   3 Most recent comment from Kevin:Thanks for the reply, i will look into it. NessMike Optional PluginsClosed   North   Updated October 31, 2016 at 9:05pm   4 Most recent comment from Joanna Veented Support:Hi NessMike,Ok thank you for letting us know about that, I'll message the developer so we can update that folder for future updates taiwozenith Make logo appear biggerClosed   Crexis   Updated October 29, 2016 at 5:18pm   2 Most recent comment from Filip:Hello there,Well, 1600x500 is a huge picture. It would suit a section background image for sure.. Anyway, you may use this CSS code to increase the logo size: .navigation .logo img { max-height: 60px ... Sascha Logo ChangeClosed   North   Updated October 29, 2016 at 5:16pm   2 Most recent comment from Filip:Hello Sascha,Well, all you need to do is replace both the Default and White logo version in the Theme Options field:Just make sure that you replace both versions. :-) Dani Call Different Menu for pagesClosed   North   Updated October 14, 2016 at 1:39pm   2 Most recent comment from Joanna Veented Support:Hi Dani!The North theme is a designed a 'One Page' website, but can be used for multi-page sites as a normal site, however it only has one menu option and location ('Primary Navigation') and therefore ... clarkwells Custom Arangement of Portfolio CategoriesClosed   Waxom   Updated October 12, 2016 at 10:01pm   4 Most recent comment from Filip:Hello again, Thank you so much for your kind words, I truly appreciate it! Anyway, I just reminded myself that Waxom now includes one of the most powerful Grid plugins available out there "Essen ... Keltik Static image before video in Fullscreen Text Slider Closed   North   Updated October 9, 2016 at 4:04pm   4 Most recent comment from Filip:You are very welcome! :-) Stefano Ferruggiara CustomizationClosed   North   Updated October 4, 2016 at 12:36pm   2 Most recent comment from Joanna Veented Support:Hi Stefano,There are two ways to center the team member elements:1) Add your own custom CSS and JS to align it to the center. Unfortunately that will require a quite a bit of code which goes beyond ...