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Public Tickets

itsikromano Media Grid Not Showing UpClosed   Crexis   Updated December 1, 2016 at 9:15pm   2 Most recent comment from Filip:Hello there,Are you sure you have the very latest theme version installed? itsikromano Crexis portfolioClosed   Crexis   Updated December 1, 2016 at 12:11am   6 Most recent comment from Joanna Veented Support:Hi itsikromano,Great! Glad I was able to help you out Carmen Martin Problem with author and categoriesClosed   Waxom   Updated November 30, 2016 at 4:53pm   3 Most recent comment from Carmen Martin:Hi Joanna:Now is okey. Thanks Derek Drop down menu issue on mobileClosed   North   Updated November 30, 2016 at 1:18am   2 Most recent comment from Joanna Veented Support:Hi Derek!You are using a very old version of the theme and plugins which had a small bug with the responsive mobile menu.It has been fixed long since then, so just give your theme and plugins an upda ... Lee Thomas Demo ContentClosed   North   Updated November 27, 2016 at 3:37pm   1 Most recent comment from Lee Thomas:Hi, I've installed the North theme but now I can't seem to upload the demo content or even choose any of the different templates??I'VE SOLVED THIS NOW, APOLOGIES!!!! Johannes Changing the label of a portfolio fieldClosed   Crexis   Updated November 24, 2016 at 1:57pm   2 Most recent comment from Joanna Veented Support:Hi Johannes!You will need to edit this file:pluginscrexis-coreshortcodeslibportfolio-details.php  on line 102  where it says: $output .= ''.__('Skills','crexis').': '; Just change the word 'Skill ... cristian gugu activate visual composerClosed   North   Updated November 23, 2016 at 1:58am   2 Most recent comment from Joanna Veented Support:Hi cristian gugu!Could you confirm if you are unable to actually activate the plugin within WordPress, and not just add a licence to it.Please read this featured article on the front page of the supp ... Houston Mobile Menu Doesn't WorkClosed   North   Updated November 21, 2016 at 1:23pm   2 Most recent comment from Joanna Veented Support:Hi Houston!Your menu displays and works correctly for me using my desktop browser tools and on my mobile.Could you confirm if you have resolved this or if you need me to look into this further? lightbits Team CarouselClosed   North   Updated November 18, 2016 at 12:58pm   2 Most recent comment from Joanna Veented Support:Hi lightbits,Unfortunately what you are asking is a custom work request as it goes beyond the scope of support (bug fixing and small CSS edits).You will need to edit the CSS and JS for the team caro ... Matthias Team CarouselClosed   North   Updated November 14, 2016 at 3:41pm   5 Most recent comment from Matthias:Hi Joanna,yes, that was exactly the problem!Thank you very much. Alejandro The label: "title-tag" don't work, give me double titlesClosed   North   Updated November 10, 2016 at 1:46pm   2 Most recent comment from Joanna Veented Support:Hi Alejandro,Oh! Yes thank you for pointing this out to usWe'll add it into the next main theme update. Carmen Martin The home page change when I loginClosed   Waxom   Updated November 10, 2016 at 1:42pm   2 Most recent comment from Joanna Veented Support:Hi Carmen!I'm getting a conflict of one of your plugins that you have installed which is causing the error. Please perform these steps to see which one is causing it:1) Deactivate all of the plugins ... Joanngro menu one page and separate pageClosed   Qaro   Updated November 1, 2016 at 12:36pm   2 Most recent comment from Joanna Veented Support:Hi Joanngro!You haven't actually added any URL to your 'Home' or 'About' menu links. All you have done is given them a div ID.It needs to be a full URL for it to link to another page.e.g http://www ... filipcza Submenu is not working on android deviceClosed   North   Updated November 1, 2016 at 12:30pm   2 Most recent comment from Joanna Veented Support:Hi filipcza!Give your theme and plugins an update to the latest version and that should sort it out for you.How to update North and it's pluginsLet me know if that doesn't solve it and add your wp log ... Kevin Copy modifications from test page to actual websiteClosed   Waxom   Updated October 31, 2016 at 9:26pm   3 Most recent comment from Kevin:Thanks for the reply, i will look into it.