Public Tickets
albinimarket
WooCommerce products viewClosed
Engage
Updated March 19, 2018 at 9:06am
2
Most recent comment from Joanna Veented Support:Hi albinimarket,In the Engage Theme Options > WooCommerce:You can change the amount of columns per page for the products to 4,3,2.Or you can use a specialist plugin to change it to a list depending ...
ATge
ipad rendering hero sectionClosed
Engage
Updated March 16, 2018 at 4:08pm
4
Most recent comment from Joanna Veented Support:Hi ATge,I can see that you have added a fixed height to the Hero element:Hero Section Settings > Settings > Height:Custom > Custom Height: 1000px.This is causing the text to be cut off on the iPad ...
pallouros
slider in home pageClosed
Engage
Updated March 15, 2018 at 10:05am
2
Most recent comment from Joanna Veented Support:Hi pallouros,If you are only using one slide then there is no point in using a slider. Use the 'Hero Section' element instead.You can also change the background image display via the Hero element set ...
creationchamber
Video Background not playingClosed
Engage
Updated March 13, 2018 at 9:44am
2
Most recent comment from Joanna Veented Support:Hi creationchamber,An update went out last night, give your theme and plugins an update:How do I update the Engage theme?If that doesn't fix it, just let me know and I'll debug.
SvenVdv
PHP errorClosed
Engage
Updated March 13, 2018 at 9:42am
2
Most recent comment from Joanna Veented Support:Hi SvenVdv,An update for the theme and plugins went out last night which fixes that issueHow do I update the Engage theme?
elvisfs
Logo CarouselClosed
North
Updated March 12, 2018 at 4:46pm
6
Most recent comment from Joanna Veented Support:Hi mclsto,
Please create new thread if you have a question.
Check out this URL:
http://www.engage.veented.com/elements/client-logos/
timbozo
Child Theme php not over-riding main themeClosed
Engage
Updated March 12, 2018 at 4:40pm
4
Most recent comment from Joanna Veented Support:Hi timbozo,Ok great! Glad you got it sorted. I'll close the ticket
helban
Additional pageClosed
North
Updated March 6, 2018 at 7:56am
4
Most recent comment from Filip:I'm really glad to hear it! Thank you!
Gianluca Taula
Removing page titleClosed
Waxom
Updated March 5, 2018 at 9:40am
2
Most recent comment from Filip:Hi Gianluca!You may either translate that page via a translation plugin like qTranslate or manually edit the text in /wp-content/themes/waxom/framework/functions/header-functions.php file (and look fo ...
Feyk
Missing pluginClosed
Crexis
Updated March 2, 2018 at 8:47am
4
Most recent comment from Filip:Hi there!I'm really glad you found it. It's covered in the Theme Documentation file, as well.
Andrea ordodi
change look of Veented sliderClosed
Waxom
Updated February 28, 2018 at 4:51pm
4
Most recent comment from Filip:You're welcome!
Baracusmedya
Contact form not workClosed
Engage
Updated February 28, 2018 at 7:33am
3
Most recent comment from Baracusmedya:Thank you Joanna :)
T_Town2016
Email address to "Person" elementClosed
Engage
Updated February 27, 2018 at 10:27am
4
Most recent comment from Joanna Veented Support:Hi T_Town2016,Great! If you have any further suggestions just add them to that thread and the developer can look at them for the next main theme update. We always welcome new ideas as it helps the th ...
clicktrends
icon selection for "Satisfied Clients" rowClosed
Engage
Updated February 26, 2018 at 6:00pm
6
Most recent comment from Joanna Veented Support:Hi clicktrends,Ah, that the second time I've seen that.Basically all the shortcodes are being put inside of a Text element which means the visual editor will not work for that specific shortcode.We're ...
mietkiewczleszek
Moving Blog Meta Section From Page Title AreaClosed
Engage
Updated February 26, 2018 at 5:58pm
6
Most recent comment from Joanna Veented Support:Hi mietkiewczleszek,Ok, yes put it in as a feature request and the developer can have a look at it for a future update