Public Tickets
Camille Peluso
Purity Theme Update Issues with Portfolio Images
Purity WordPress
Updated May 22, 2026 at 1:39pm
149
Most recent comment from james james:This Ticksy support ticket page shows how customers and developers use helpdesk systems to report issues, ask questions, and get technical assistance for digital products or themes. Platforms like Tic ...
Sanne Bruggink
subitem under subitem in menu
Purity WordPress
Updated May 5, 2026 at 9:06am
28
Most recent comment from Willium James:Organizing complex menus with multiple sub-layers is essential for a clean user interface, whether you are managing a portfolio or a content-heavy site. When you aren't busy perfecting your websi ...
Peter
Google Fonts locally
Purity WordPress
Updated September 10, 2025 at 6:17am
30
Most recent comment from Joane J:What are the best fonts to ensure that people with accessibility issues have the best possible advance care planning experience? Interested to hear about best practices in the space!
reeltech
Adding new template php filesClosed
Purity WordPress
Updated February 21, 2018 at 12:14pm
2
Most recent comment from Filip:Hi Grace,No, there are no other steps so it's strange. Are you sure you've changed the template names at the very top of the file source code? The template name is not being generated automatically.
Mike Leuty
Social Media IconsClosed
Purity WordPress
Updated February 21, 2017 at 2:40pm
2
Most recent comment from Filip:Hello Mike,Sure! Please use this CSS code:
footer .social a { font-size: 18px !important; }
You may either paste it in the "Simple Custom CSS" box or paste it in your child theme's style.css file. ...
Janet
demo not looking correctClosed
Purity WordPress
Updated February 18, 2017 at 8:12am
11
Most recent comment from Janet:Dear Filip I am using namecheap.
Thanks, Janet
justin
Upgrade problemsClosed
Purity WordPress
Updated February 2, 2017 at 10:59pm
2
Most recent comment from Filip:Hello there,I'm attaching you an updated version of the theme.
Thomas
Social links in new tabClosed
Purity WordPress
Updated February 2, 2017 at 6:18pm
2
Most recent comment from Filip:Hello there,
Please edit the /purity/functions/general-functions.php file and change this line (~109th):
echo '';
to:
echo '';
:)