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Question already answered
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Please update your WordPress, theme and all plugins to the latest versions and see if the problem persists.
Please deactivate all not required by the theme plugins and see if the problem remains.
Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.
Please include your WordPress login credentials if possible. That may help us debug the issue much faster for you. Your logins are safe in private tickets as we are using a secure SSL connection.