Public Tickets
Delroy
Home page Slider IssuesClosed
Waxom
Updated July 22, 2016 at 2:02pm
6
Most recent comment from Joanna Veented Support:Hi Delroy,As I've mentioned before, this is normal for a responsive site. Please read my last post explaining it. All you need to do is refresh the page once you have resized the browser.I'm going to ...
Quinn Leonowicz
Full Height Row option not workingClosed
North
Updated July 20, 2016 at 1:41pm
2
Most recent comment from Joanna Veented Support:Hi Quinn,The Full height row option from your image is the default Visual Composer option which only works with certain elements. It's not a 100% working item and can be a bit buggy. VC are working t ...
Cole
Stop Video from LoopingClosed
Crexis
Updated July 19, 2016 at 12:39pm
2
Most recent comment from Filip:Hello there,
Sure thing! Just edit the /wp-content/plugins/crexis-core/shortcodes/lib/hero-section.php file and change this part:
startAt:0, opacity:1}">';
to:
startAt:0, opacity:1, l ...
Brian
Feature RequestClosed
North
Updated July 15, 2016 at 10:43pm
10
Most recent comment from Filip:Hello again,That's right, the normal update process is the easiest way. :)
David
Wordpress CompatibilityClosed
North
Updated July 13, 2016 at 7:56pm
4
Most recent comment from Joanna Veented Support:Hi David,Thank you for pointing that out, I'll give the info to the developer to edit that on the North Readme file.I've just updated the WordPress version no on the North article. And of course l ...
Seth
LightboxClosed
Waxom
Updated July 13, 2016 at 2:35pm
4
Most recent comment from Joanna Veented Support:Hi Seth,Unfortunately the options we have available there under the Thumbnail style are what we can offer you. If you did want to customise those options via the code I could point out which files yo ...
jeroen
North Package not containing Visual ComposerClosed
North
Updated July 13, 2016 at 1:42pm
2
Most recent comment from Filip:Hello Jerome,Please install the plugins following the Theme Documentation: http://veented.com/docs/north/#plugins
William
Plugin WPBakery Visual Composer Closed
Waxom
Updated July 12, 2016 at 12:05am
2
Most recent comment from Filip:Hello there,Please update your plugins following this article: How to update Waxom and it's plugins
Matthias
North package doesn't contain latest Revslider PluginClosed
North
Updated July 11, 2016 at 6:48pm
4
Most recent comment from Joanna Veented Support:Hi Matthias,I'll send a note to the developer about that, but anyway the latest version is there in the location mentioned before for you to use. :)
Caner Aras
Language SwitcherClosed
Waxom
Updated July 11, 2016 at 6:28pm
2
Most recent comment from Joanna Veented Support:Hi Caner,Unfortunately the theme is styled to support the WPML or qTranslate plugins (as they are the most popular translation plugins). If you use a different plugin although the translation part wo ...
Daniel
Updating North theme with Envato ToolkitClosed
North
Updated July 11, 2016 at 1:03pm
4
Most recent comment from Joanna Veented Support:Hi Brian,The instructions are still the same for the Child theme as it is the Parent theme that you are updating, not the Child theme.:)
Jacob
Visual ComposerClosed
Waxom
Updated July 11, 2016 at 12:42pm
2
Most recent comment from Joanna Veented Support:Hi Jacob,Please read this article about the Visual Composer licence keys:https://veented.ticksy.com/article/7783/Update instructions here:https://veented.ticksy.com/article/7791/:)
jim
Menu Navigation Text Colors & Social Icon SizedClosed
Waxom
Updated July 8, 2016 at 12:34pm
2
Most recent comment from Joanna Veented Support:Hi Jim,1. The hover color for the menu items is the Accent color chosen in Waxom > Appearance > General.You have chosen white (#ffffff) which is the same color as the text color on that menu.To cha ...
Alejandro
Visual Composer does not work in portfolio entriesClosed
North
Updated July 6, 2016 at 7:29pm
4
Most recent comment from Filip:Hello there,I'm really glad you got it working! :)
deb
phone number in headerClosed
North
Updated July 4, 2016 at 5:59pm
3
Most recent comment from deb:Thank you very much for your kind help. All sorted now