Public Tickets
Adam
Veented Slider text postionClosed
Qaro
Updated February 27, 2017 at 9:59pm
8
Most recent comment from Filip:I'm glad it works!
Jarda Majer
Unknown number in the URLClosed
North
Updated February 27, 2017 at 1:24pm
3
Most recent comment from Joanna Veented Support:Hi jatecak!Glad you got it sorted
Danny
Where can I find the css for menus?Closed
Crexis
Updated February 27, 2017 at 12:47pm
11
Most recent comment from Joanna Veented Support:Hi Danny,Great, glad you got it all sorted -and thanks for your lovely comment
lencoint
Featured image lightboxClosed
North
Updated February 23, 2017 at 10:02pm
6
Most recent comment from Joanna Veented Support:Hi lencoint,Yes unfortunately you will need to edit it each timeAnd no, that's not a stupid question at allThat part of the theme seems unlikely to change with each update so you should just be able t ...
Adam
Post listing disable enlarge imageClosed
Qaro
Updated February 23, 2017 at 2:54pm
6
Most recent comment from Filip:Yeah, that's what I guessed could cause the problem. Sometimes when I post single quotation marks (as it was in the first case, please note that there are TWO single quotation marks). Some browsers/co ...
Georgia G
Post DateClosed
Waxom
Updated February 22, 2017 at 10:27pm
4
Most recent comment from Joanna Veented Support:Hi Georgia,Yes if any files are edited you will lose those edits in the next theme update. It is recommended to override them either via the Child theme itself with it's directory where possible, ...
Daniel
How to edit text at a basic HTML level?Closed
North
Updated February 21, 2017 at 11:09pm
5
Most recent comment from Daniel:Wow. That's actually very clever. I should have thought of that. ;) Thank you!
carlos
mobile menuClosed
Qaro
Updated February 21, 2017 at 2:46pm
2
Most recent comment from Filip:Dear Carlos,Would you mind sharing your WP login details so I can take a closer look at your issue?
Mike Leuty
Social Media IconsClosed
Purity WordPress
Updated February 21, 2017 at 2:40pm
2
Most recent comment from Filip:Hello Mike,Sure! Please use this CSS code:
footer .social a { font-size: 18px !important; }
You may either paste it in the "Simple Custom CSS" box or paste it in your child theme's style.css file. ...
Emma
Crexis - resize page title not workingClosed
Crexis
Updated February 21, 2017 at 2:06am
9
Most recent comment from Emma:Thanks for your help Joanna!
Janet
demo not looking correctClosed
Purity WordPress
Updated February 18, 2017 at 8:12am
11
Most recent comment from Janet:Dear Filip I am using namecheap.
Thanks, Janet
Prem Shah
Visual composer plugin is missing in my purchase.Closed
North
Updated February 16, 2017 at 10:56pm
2
Most recent comment from Joanna Veented Support:Hi Prem Shah,You can find Visual Composer inside your theme itself. To access it just go into your WordPress site, go to:Appearance > Install Plugins. Then just follow the instructions from there
sylvester
82 livechat popup issueClosed
Crexis
Updated February 11, 2017 at 3:26pm
2
Most recent comment from Filip:Hello there,Did you contact the plugin author about the issue? There is nothing in the theme's code that would prevent the popup from showing up. Did you try it with a default WordPress template?
joelE05
Logo CarouselClosed
Crexis
Updated February 9, 2017 at 1:55pm
2
Most recent comment from Joanna Veented Support:Hi joelE05,There's not a way to change the logo speed in the carousel at the moment unfortunately. However, I will forward this to the developer as a feature request and we can look at getting it add ...
andreashej
Upgrade from Renown to QaroClosed
Renown
Updated February 8, 2017 at 3:19pm
2
Most recent comment from Filip:Hello there,
I'd truly suggest migrating to Waxom as it's a much newer theme and comes with dozen of more features and is the first theme built on our new framework.
If you're familiar with Visual ...