Dear Customers! We're out of the office from the 6th of October to the 11th of October. We sincerely apologize for the inconvenience. For WordPress 5.5.* related issues, please visit this article

Okay

Public Tickets

Stephen Furnari Sub-headsClosed   Crexis   Updated December 17, 2016 at 7:13pm   4 Most recent comment from Filip:Hello Stephen, Thank you for your kind words! I'm really glad I could help. :-) Anjali Narang North OnePage WordPress ThemeClosed   North   Updated December 15, 2016 at 12:28am   2 Most recent comment from Joanna Veented Support:Hi Anjali,Thank you for your wonderful comment about the themeYes, we do indeed have a very easy to use demo install option available. This can be done within the site itself, so you won't need to ... macamrstudios Veented Slider + Internet ExplorerClosed   Waxom   Updated December 7, 2016 at 11:24pm   2 Most recent comment from Joanna Veented Support:Hi macamrstudios,The site displays correctly for me in IE 11 (Win 10). Are there any errors showing in the console? And make sure there are no extensions blocking the site and that the user has full ... Joanngro Widget qTranslate XClosed   Qaro   Updated December 7, 2016 at 11:19pm   2 Most recent comment from Joanna Veented Support:Hi Joanngro,If the plugin qTranslate supports menu integration you will need to contact the plugin author for support.Otherwise what you are asking goes beyond the scope of support here. Or you can ... Miguel VC Plugin IssueClosed   North   Updated December 7, 2016 at 10:40am   2 Most recent comment from Filip:Hello there,Yes, you need to update your Visual Composer plugin to the latest version:How to update North and it's plugins Joanngro Widget contact informationClosed   Qaro   Updated December 5, 2016 at 10:34pm   2 Most recent comment from Joanna Veented Support:Hi Joanngro!Unfortunately at this time you cannot give it more lines within the widget area, but it is something we can look into doing for a future update.You can however custom the code itself if y ... Karsten Witzke Add favicon and apple-touch iconsClosed   Waxom   Updated December 2, 2016 at 3:30pm   3 Most recent comment from Karsten Witzke:Hi Joanna, I didn't know WP handles it now. Works great! Thanks a lotKarsten  itsikromano Custom Social Media?Closed   Crexis   Updated December 2, 2016 at 1:52pm   5 Most recent comment from Joanna Veented Support:Hi itsikromano,You can add it in the crexis theme options file:pluginscrexis-coretheme-panelcrexiscrexis-config.phpJust add it into the array from line: 676.Then you will need to add in your own cust ... itsikromano Media Grid Not Showing UpClosed   Crexis   Updated December 1, 2016 at 9:15pm   2 Most recent comment from Filip:Hello there,Are you sure you have the very latest theme version installed? itsikromano Crexis portfolioClosed   Crexis   Updated December 1, 2016 at 12:11am   6 Most recent comment from Joanna Veented Support:Hi itsikromano,Great! Glad I was able to help you out Carmen Martin Problem with author and categoriesClosed   Waxom   Updated November 30, 2016 at 4:53pm   3 Most recent comment from Carmen Martin:Hi Joanna:Now is okey. Thanks Derek Drop down menu issue on mobileClosed   North   Updated November 30, 2016 at 1:18am   2 Most recent comment from Joanna Veented Support:Hi Derek!You are using a very old version of the theme and plugins which had a small bug with the responsive mobile menu.It has been fixed long since then, so just give your theme and plugins an upda ... Lee Thomas Demo ContentClosed   North   Updated November 27, 2016 at 3:37pm   1 Most recent comment from Lee Thomas:Hi, I've installed the North theme but now I can't seem to upload the demo content or even choose any of the different templates??I'VE SOLVED THIS NOW, APOLOGIES!!!! Johannes Changing the label of a portfolio fieldClosed   Crexis   Updated November 24, 2016 at 1:57pm   2 Most recent comment from Joanna Veented Support:Hi Johannes!You will need to edit this file:pluginscrexis-coreshortcodeslibportfolio-details.php  on line 102  where it says: $output .= ''.__('Skills','crexis').': '; Just change the word 'Skill ... cristian gugu activate visual composerClosed   North   Updated November 23, 2016 at 1:58am   2 Most recent comment from Joanna Veented Support:Hi cristian gugu!Could you confirm if you are unable to actually activate the plugin within WordPress, and not just add a licence to it.Please read this featured article on the front page of the supp ...