Public Tickets
Erick
Updating Crexis themeClosed
Crexis
Updated March 28, 2017 at 5:54am
3
Most recent comment from Erick:Sorry for the extremely delayed response. Thank you that helped.
Johnathanjuliana
vimeo linkClosed
North
Updated March 22, 2017 at 1:15pm
10
Most recent comment from Joanna Veented Support:Hi John,Great! Glad it's sorted for you now
scott
Missing pluginsClosed
Crexis
Updated March 20, 2017 at 10:48pm
4
Most recent comment from Joanna Veented Support:Hi Scott,Looking at your website you do not have Crexis activated. The theme needs to be installed and activated for the bundled plugins to be available.Add your wp login details here and I'll investi ...
deb
slider and text speedClosed
North
Updated March 16, 2017 at 10:04pm
4
Most recent comment from Joanna Veented Support:Hi deb,Looking at the file on your website, your edit has not saved or you have not updated the file correctly.http://gener8marketing.co.uk/wp-content/themes/north/js/jquery.custom.js?ver=4.7.3It is ...
tripledotsg
FaviconClosed
Crexis
Updated March 14, 2017 at 9:08am
3
Most recent comment from tripledotsg:Done. Thank you! :)
ChelseaBelle
General Failure to UploadClosed
Crexis
Updated March 11, 2017 at 11:31pm
2
Most recent comment from Filip:Hello there,This is your hosting/server side issue. Please follow this article:Are you sure you want to do this? Please try again.
Johnathan
Team CarouselClosed
North
Updated March 8, 2017 at 1:45pm
2
Most recent comment from Joanna Veented Support:Hi Johnathan,You can either:a) Add in your own custom CSS and JS to the files to center it (you may need to hire a developer if you do not know how)orb) Add the team member in the center column of a ...
burofraai
fullwidth en responsiveClosed
Waxom
Updated March 6, 2017 at 1:41pm
8
Most recent comment from Joanna Veented Support:Hi burofraai,
It should be fixed now, I've logged in to test it and unchecked this:
Visual Composer > General Settings > Disable responsive content elements (it was ticked and not responding befo ...
bartstoffels stoffels
Portfolio Post Plays movie from other portfolio postClosed
North
Updated February 28, 2017 at 2:32am
19
Most recent comment from Filip:Hello there,Thank you so much for your kind words! I'm really glad we could help. And we wish you all the best with your website!
Adam
Veented Slider text postionClosed
Qaro
Updated February 27, 2017 at 9:59pm
8
Most recent comment from Filip:I'm glad it works!
Jarda Majer
Unknown number in the URLClosed
North
Updated February 27, 2017 at 1:24pm
3
Most recent comment from Joanna Veented Support:Hi jatecak!Glad you got it sorted
Danny
Where can I find the css for menus?Closed
Crexis
Updated February 27, 2017 at 12:47pm
11
Most recent comment from Joanna Veented Support:Hi Danny,Great, glad you got it all sorted -and thanks for your lovely comment
lencoint
Featured image lightboxClosed
North
Updated February 23, 2017 at 10:02pm
6
Most recent comment from Joanna Veented Support:Hi lencoint,Yes unfortunately you will need to edit it each timeAnd no, that's not a stupid question at allThat part of the theme seems unlikely to change with each update so you should just be able t ...
Adam
Post listing disable enlarge imageClosed
Qaro
Updated February 23, 2017 at 2:54pm
6
Most recent comment from Filip:Yeah, that's what I guessed could cause the problem. Sometimes when I post single quotation marks (as it was in the first case, please note that there are TWO single quotation marks). Some browsers/co ...
Georgia G
Post DateClosed
Waxom
Updated February 22, 2017 at 10:27pm
4
Most recent comment from Joanna Veented Support:Hi Georgia,Yes if any files are edited you will lose those edits in the next theme update. It is recommended to override them either via the Child theme itself with it's directory where possible, ...