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Public Tickets

Naas Demo ContentClosed   Waxom   Updated September 28, 2016 at 4:41pm   2 Most recent comment from Filip:Hello there,Please visit this article: Can't import the demo content. :-) Chris Broken Navigation MenuClosed   North   Updated September 19, 2016 at 1:39pm   2 Most recent comment from Joanna Veented Support:Hi Chris!The menu appears to be working correctly for me, could you confirm if you have resolved this or provide more information if you need me to investigate further.:) Matthew Want Sidebar to Start underneath Rev SliderClosed   Qaro   Updated September 13, 2016 at 2:40pm   2 Most recent comment from Joanna Veented Support:Hi Matthew,You will need to use the page builder Visual Composer to create the layout that you want (e.g. row with two columns -one column larger than the other) and select the 'Wigetised Sidebar' e ... Anthony Server 500 ErrorClosed   North   Updated September 7, 2016 at 2:34pm   2 Most recent comment from Joanna Veented Support:Hi Anthony,I've just responded to your other post:https://veented.ticksy.com/ticket/883132:) negrel Fixed some technical problemsClosed   Waxom   Updated September 6, 2016 at 6:38pm   4 Most recent comment from Joanna Veented Support:Hi negrel,Sorry, I'm accepting any custom work at this time -I'm fully booked for a couple of months!Check out https://gtmetrix.com/ it's another page tester which gives you some great instructions a ... Marcelo Custom portfolio directoryClosed   Waxom   Updated September 5, 2016 at 1:26pm   2 Most recent comment from Joanna Veented Support:Hi Marcelo,Yes of course, you are able to change the URL for the portfolio, all you need to do is edit one of the words in one of the theme files: pluginswaxom-corecustom-post-typesportfolioportfo ... Ben change portfolio urlsClosed   Waxom   Updated August 30, 2016 at 3:30pm   3 Most recent comment from Ben:Hello Joanna,Thanks for the answer, it all sounds pretty good !Have a nice day,Ben Edy Grange compatibility with wordpress 4.6Closed   Crexis   Updated August 30, 2016 at 1:42am   2 Most recent comment from Filip:Hello Edy,Absolutely, you can go ahead and update your Wordpress. :) Daniel Envato ToolkitClosed   North   Updated August 29, 2016 at 12:58pm   2 Most recent comment from Joanna Veented Support:Hi Daniel,We are working on integrating the new plugin for Envato themes and plugin updates, but it's a bit buggy at the moment.We'll be adding it in when we are more confident with it. Bit of a waiti ... Jonathan Wordpress 4.6 CompatibilityClosed   Qaro   Updated August 24, 2016 at 1:09pm   2 Most recent comment from Joanna Veented Support:Hi Jonathan,Hmm, we haven't had any issues reported for 4.6 compatibility and it works great on our localhost and testing servers.You could try this issue which is affecting a couple of people: https ... Lisseth Mendoza Features homepageClosed   Crexis   Updated August 20, 2016 at 6:38pm   2 Most recent comment from Filip:Hello Lisseth,Thank you so much for the interest!And of course, you can easily place a video background instead of the image right there. Any homepage slider, carousel or text rotator can have a video ... GABRIEL INGHILTERRA THEME NOT INSTALLINGClosed   North   Updated August 13, 2016 at 6:12pm   2 Most recent comment from Filip:Hello Gabriel,Please follow this article: Are you sure you want to do this? Please try again.That should fix the problem. :) Michael Navigation Bar text colourClosed   North   Updated August 12, 2016 at 3:58pm   4 Most recent comment from Filip:You are welcome! :) jim Reduce Page Display on MobileClosed   Waxom   Updated August 10, 2016 at 1:51am   6 Most recent comment from Filip:Hello Jim,You are welcome, I'm glad it works! :) Kevin How to make Menu links make page scrollClosed   Waxom   Updated August 5, 2016 at 1:02pm   2 Most recent comment from Joanna Veented Support:Hi Kevin,That's a bummer that you cannot change the "max_execution_time"!But don't worry though about the scrolling menu items, that's pretty easy to do at least. All you need to do is two steps:1) In ...