Public Tickets
Adan Perez
Blog layoutClosed
North
Updated February 6, 2018 at 9:18am
2
Most recent comment from Joanna Veented Support:Hi Adan Perez,Unfortunately we only support the themes that we create and cannot provide information about other 3rd party themes.Have you checked out some of our more recent themes? They provide sev ...
Scott Waddington
Admin BarClosed
Engage
Updated February 5, 2018 at 10:18am
2
Most recent comment from Filip:Hi there!Oh, I'm sorry about it! When I was recording the screencast, the admin bar was a bit different. However, the ThemeForest requirements made us remove that "Theme Options" admin bar item and p ...
Michael
TestimonialsClosed
North
Updated February 2, 2018 at 2:53pm
4
Most recent comment from Joanna Veented Support:Hi Michael,Oh! Apologies for that! Basically all you need to do is edit this file:northwp-contentthemesnorthjsjquery.custom.jsin the section from line 270 where it says:
jQuery('.testimonials').fle ...
ATge
custom fontsClosed
Engage
Updated February 2, 2018 at 1:00pm
2
Most recent comment from Filip:Hello there!I'm sorry but adding a custom font to the dropdown menu is not possible out of the box. However, it is of course possible to add a custom font via a Child Theme.To disable the default, par ...
Nico_0
Icons in Icon ListClosed
Engage
Updated January 31, 2018 at 2:44pm
3
Most recent comment from Filip:Hi there!I'm really glad you found the icon list settings!
chadcfogg
Importing Main Demo Site "Full Demo"Closed
Engage
Updated January 25, 2018 at 6:03pm
2
Most recent comment from Filip:Hi there!
I'm so sorry for the delay, it's been an insanely crazy week, wooh!First off, please follow this article:Can't import the demo content.You might need to contact your host provider to increa ...
Felix Nielsen
WP_CONTENT_URLClosed
Engage
Updated February 6, 2018 at 3:54pm
4
Most recent comment from Filip:Hi Felix!Alright, I think the new theme version should finally resolve the symlink issue you were experiencing. Can you please install the new theme version, remove the child theme's snippet you have ...
Gaurav
DEMOClosed
North
Updated January 17, 2018 at 4:58pm
4
Most recent comment from Joanna Veented Support:Hi Gaurav,Glad you got it sortedLet us know if anything else pops up.
6gradosestudio
Contact Form TranslationClosed
Engage
Updated January 16, 2018 at 8:26am
4
Most recent comment from Filip:You're welcome!
mmarchesan
Hero SectionClosed
Engage
Updated January 15, 2018 at 9:18am
3
Most recent comment from Filip:Hi there!Thank you for your kind words!And I'm really glad you found a solution to the problem.
a_grechishnikov
Sticky footersClosed
Engage
Updated January 13, 2018 at 2:32pm
3
Most recent comment from Filip:Hi Andrew!You're right - it would require some more advanced tweaks in the code and is something beyond the scope of our free support. I could provide you with some simple code but as your example sho ...
ZoobiMarketing
Yoga Theme BackgroundClosed
Engage
Updated January 12, 2018 at 5:11pm
4
Most recent comment from Filip:You're welcome!
VinDesign_it
Set Contact FormClosed
Engage
Updated January 5, 2018 at 10:48am
2
Most recent comment from Filip:Hi there!1. Right now, you can translate all contact form strings using a translation plugin like LocoTranslate. However, we're going to add an easier translation method in a next theme update that is ...
Deepesh Shrivastva
Engage SliderClosed
Engage
Updated December 20, 2017 at 4:16pm
4
Most recent comment from Filip:Hi Deepesh,This is so strange? I believe it is one of your plugins breaking stuff and conflicts with our Redux framework. Can you try deactivating all of your plugins and try it again? And make sure t ...
Sophie
One pageClosed
North
Updated December 15, 2017 at 9:11am
2
Most recent comment from Joanna Veented Support:Hi Sophie,Looking at the console I can see this error:
Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-errorMake s ...