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Public Tickets

ballonevent Activating additional pluginsClosed   North   Updated June 14, 2017 at 8:02am   6 Most recent comment from Joanna Veented Support:Hi marklive33, The activation code is the licence code... "If you see a notice from the Visual Composer or Revolution Slider plugin about plugin activation, you can dismiss it. Plugins that are b ... Meetsalerno logo paddingClosed   Crexis   Updated June 14, 2017 at 7:56am   4 Most recent comment from Joanna Veented Support:Hi Meetsalerno,1) In the Crexis Theme Options > Footer > Copyright TextYou would need to add in a shortcode like this: Copyright 2017 All rights reserved. Designed by (link)My Website(/link). Then ... mistake Multiple Google map markersClosed   North   Updated June 9, 2017 at 4:48pm   2 Most recent comment from Joanna Veented Support:Hi mistake,Unfortunately your request is a custom work request which goes beyond the scope of support here (bug fixing and small CSS edits).If you would like to hire our services for custom work we ... Celestino Rivera read more translateClosed   Waxom   Updated June 5, 2017 at 8:00am   2 Most recent comment from Joanna Veented Support:Hi Celestino Rivera,Your best option would be to use a translation plugin as it has built in files which support them.The theme supports translation plugins such as WPML or qTranslate Jason Logo PaddingClosed   Crexis   Updated June 5, 2017 at 7:56am   4 Most recent comment from Joanna Veented Support:Hi Jason,There's a coming soon page in the way?.... sandeshshet Longer Bio Option in the "Team Member" post typeClosed   Crexis   Updated May 22, 2017 at 4:59pm   4 Most recent comment from Joanna Veented Support:Hi sandeshshet,Ah yes sorry! Unfortunately there is not a way at the moment to add basic html into the Bios. But, what I can do is send this to the developer as feature request and we'll see if we c ... edaltman Responsive MenuClosed   North   Updated May 19, 2017 at 8:27am   2 Most recent comment from Joanna Veented Support:Hi edaltman,You are using a very old version of the theme and plugins that we do not support anymore. Just give them an update.How to update North and it's pluginsOnce you have done that let me know ... Kevin Blurry Logo?Closed   Waxom   Updated May 18, 2017 at 3:23pm   3 Most recent comment from Kevin:Thank you! tommyr Portfolio slugClosed   Crexis   Updated May 16, 2017 at 9:13am   2 Most recent comment from Joanna Veented Support:Hi tommyr,You can change the word 'portfolio' slug by editing this file:wp-contentpluginscrexis-corecustom-post-typesportfolioportfolio-functions.phpon line 19 where it says: 'slug' => 'portfo ... fgzsolutions i have problems with one plugin what is really important to meClosed   North   Updated May 15, 2017 at 9:41am   2 Most recent comment from Joanna Veented Support:Closing this ticket as it is a duplicate of this one:https://veented.ticksy.com/ticket/1169278/ gaby-mg Generate theme's POT fileClosed   Waxom   Updated May 11, 2017 at 3:20pm   6 Most recent comment from Joanna Veented Support:Hi gaby-mg,I can put it forward as a feature request for a possible future update John Nijssen visual composer on frontendClosed   North   Updated May 8, 2017 at 8:32am   2 Most recent comment from Joanna Veented Support:Hi John!The frontend is disabled as it is still quite a buggy feature.But, you can re-enable it by editing this small bit of code:In this file: northwpbakeryvc-extend.php   on line 7Just remove or c ... GeonTavares Visual ComposerClosed   Crexis   Updated May 3, 2017 at 8:32am   2 Most recent comment from Joanna Veented Support:Hi GeonTavares!We can see there from the error message that the plugin: Tiny MCE Advance is causing the issue there.Could you deactivate that plugin and see if you still have the same issue?If there ... Conrad Centering solo team memberClosed   North   Updated May 3, 2017 at 8:24am   2 Most recent comment from Joanna Veented Support:Hi Conrad,It is possible to do so, however, as it was designed for multiple team members to rotate in, you will need to add in your own custom code as this request is more of a custom work request rat ... eigenwijsheid outdated plugin versionClosed   North   Updated April 19, 2017 at 7:00pm   4 Most recent comment from Joanna Veented Support:Hi eigenwijsheid,I have added a message to the developer to get it updated for the next main theme update