Dear Customers! We're out of the office from the 6th of October to the 11th of October. We sincerely apologize for the inconvenience. For WordPress 5.5.* related issues, please visit this article

Okay

Public Tickets

davidchanportfolio Testimonials Inverted TriangleClosed   North   Updated September 19, 2017 at 8:33pm   4 Most recent comment from Joanna Veented Support:Hi davidchanportfolio,Ohhh I see now! You can change it by adding this small CSS snippet to North > Advanced > Custom CSS Styling box: .testimonials .t-arrow {border-top-color: #000;} Just change ... Vinayaka V UI Issue in chrome and Edge browserClosed   North   Updated September 5, 2017 at 7:44am   4 Most recent comment from Joanna Veented Support:Hi Vinayaka,We are working on a fix for the Edge issue and it will be added into the next main theme update shortly.For the fixed backgrounds you can change the way your background images are display ... Timmy Hack North and Visual ComposerClosed   North   Updated September 4, 2017 at 3:49pm   2 Most recent comment from Joanna Veented Support:Hi Timmy,You are using an extremely old version of the theme which is not compatible with the recent versions of WordPress and any plugins that come with it.Update North, Visual Composer and the oth ... weblissed Child Theme Settings not updatingClosed   Waxom   Updated August 23, 2017 at 2:04pm   2 Most recent comment from Filip:Hello there,First off, I can see an error on your website coming from the "Ingite Up" plugin. Please try deactivating it and see if it resolves the problem. By the way - if you use the parent theme in ... whatexitru Icon color changeClosed   North   Updated August 22, 2017 at 8:07am   4 Most recent comment from Joanna Veented Support:Hi whatexitru,Great! Glad that helped Chizel Hover ColorsClosed   Waxom   Updated August 15, 2017 at 1:41pm   6 Most recent comment from Joanna Veented Support:Hi Chizel,No problem! Have a lovely day too DoofusGuy Header AdvertisementClosed   North   Updated August 4, 2017 at 8:55am   2 Most recent comment from Joanna Veented Support:Hi DoofusGu,Not sure what you mean here?There are not any places within the North Theme Options to add in a advertisement code.The only code areas are in the Advanced section, where you can add in yo ... nbabout White Screen of DeathClosed   North   Updated August 3, 2017 at 4:02pm   2 Most recent comment from Joanna Veented Support:Hi nbabout,You would need to contact the authors of the "so widget bundle" plugin for support as they are the ones that have built it.We do not provide support for items that we have not built James Bishop Featured Images LinkClosed   North   Updated August 3, 2017 at 7:25am   2 Most recent comment from Joanna Veented Support:Hi James,Sorry about the late reply!To remove the image lightbox you will need to do this: You will need to edit this file: northframeworkfunctionsblog-functions.php On lines 409-411 where it says: ... rbryn Theme & conflict with required plugins causes site to crashClosed   North   Updated August 2, 2017 at 6:36am   10 Most recent comment from Joanna Veented Support:Hi Firecat451,Deactivate and delete the Veented Twitter plugin.If that does not resolve it, create a new thread with your login details and I'll investigate it for you. DoofusGuy demo-home13-14.xmlClosed   North   Updated July 24, 2017 at 8:36am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy,You can find instructions on how to import the demo content via the documentation in your the main zip you downloaded from Themeforest. DoofusGuy Switch to different versions?Closed   North   Updated July 24, 2017 at 8:35am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy, What do you mean switch to different layouts? Do you mean enable a different demo page as your home page?  You can do this via the: WordPress dashboard > Settings > Reading > Fron ... Daniel Current version of North compatibility with latest version of WordpressClosed   North   Updated July 21, 2017 at 8:20am   4 Most recent comment from Joanna Veented Support:Hi Daniel,Ah! I'll add that in now. Daniel Purchasing Layerslider... do we get more features?Closed   North   Updated July 20, 2017 at 8:26am   4 Most recent comment from Joanna Veented Support:Hi Daniel,No problem marklive33 Change Page LoaderClosed   North   Updated June 15, 2017 at 8:23am   2 Most recent comment from Joanna Veented Support:Hi marklive33,You would need to add in your own custom php, html and CSS. The part where the page loader is called in is in this file:northheader.phpIn lines: 29-49You can then add in your own CSS vi ...