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Public Tickets

jeroen North Package not containing Visual ComposerClosed   North   Updated July 13, 2016 at 1:42pm   2 Most recent comment from Filip:Hello Jerome,Please install the plugins following the Theme Documentation: http://veented.com/docs/north/#plugins William Plugin WPBakery Visual Composer Closed   Waxom   Updated July 12, 2016 at 12:05am   2 Most recent comment from Filip:Hello there,Please update your plugins following this article: How to update Waxom and it's plugins Matthias North package doesn't contain latest Revslider PluginClosed   North   Updated July 11, 2016 at 6:48pm   4 Most recent comment from Joanna Veented Support:Hi Matthias,I'll send a note to the developer about that, but anyway the latest version is there in the location mentioned before for you to use. :) Caner Aras Language SwitcherClosed   Waxom   Updated July 11, 2016 at 6:28pm   2 Most recent comment from Joanna Veented Support:Hi Caner,Unfortunately the theme is styled to support the WPML or qTranslate plugins (as they are the most popular translation plugins). If you use a different plugin although the translation part wo ... Daniel Updating North theme with Envato ToolkitClosed   North   Updated July 11, 2016 at 1:03pm   4 Most recent comment from Joanna Veented Support:Hi Brian,The instructions are still the same for the Child theme as it is the Parent theme that you are updating, not the Child theme.:) Jacob Visual ComposerClosed   Waxom   Updated July 11, 2016 at 12:42pm   2 Most recent comment from Joanna Veented Support:Hi Jacob,Please read this article about the Visual Composer licence keys:https://veented.ticksy.com/article/7783/Update instructions here:https://veented.ticksy.com/article/7791/:) jim Menu Navigation Text Colors & Social Icon SizedClosed   Waxom   Updated July 8, 2016 at 12:34pm   2 Most recent comment from Joanna Veented Support:Hi Jim,1. The hover color for the menu items is the Accent color chosen in Waxom > Appearance > General.You have chosen white (#ffffff) which is the same color as the text color on that menu.To cha ... Alejandro Visual Composer does not work in portfolio entriesClosed   North   Updated July 6, 2016 at 7:29pm   4 Most recent comment from Filip:Hello there,I'm really glad you got it working! :) deb phone number in headerClosed   North   Updated July 4, 2016 at 5:59pm   3 Most recent comment from deb:Thank you very much for your kind help. All sorted now Andrei Additional Social IconsClosed   Crexis   Updated July 4, 2016 at 2:29pm   8 Most recent comment from Filip:Thank you so much, Sir! I'm really glad I could help. :) Freddy Translate Closed   Crexis   Updated July 2, 2016 at 1:12am   4 Most recent comment from Filip:You are very welcome! I'm glad I could help. :)