Public Tickets
Miguel
VC Plugin IssueClosed
North
Updated December 7, 2016 at 10:40am
2
Most recent comment from Filip:Hello there,Yes, you need to update your Visual Composer plugin to the latest version:How to update North and it's plugins
Joanngro
Widget contact informationClosed
Qaro
Updated December 5, 2016 at 10:34pm
2
Most recent comment from Joanna Veented Support:Hi Joanngro!Unfortunately at this time you cannot give it more lines within the widget area, but it is something we can look into doing for a future update.You can however custom the code itself if y ...
Karsten Witzke
Add favicon and apple-touch iconsClosed
Waxom
Updated December 2, 2016 at 3:30pm
3
Most recent comment from Karsten Witzke:Hi Joanna, I didn't know WP handles it now. Works great! Thanks a lotKarsten
itsikromano
Custom Social Media?Closed
Crexis
Updated December 2, 2016 at 1:52pm
5
Most recent comment from Joanna Veented Support:Hi itsikromano,You can add it in the crexis theme options file:pluginscrexis-coretheme-panelcrexiscrexis-config.phpJust add it into the array from line: 676.Then you will need to add in your own cust ...
itsikromano
Media Grid Not Showing UpClosed
Crexis
Updated December 1, 2016 at 9:15pm
2
Most recent comment from Filip:Hello there,Are you sure you have the very latest theme version installed?
itsikromano
Crexis portfolioClosed
Crexis
Updated December 1, 2016 at 12:11am
6
Most recent comment from Joanna Veented Support:Hi itsikromano,Great! Glad I was able to help you out
Carmen Martin
Problem with author and categoriesClosed
Waxom
Updated November 30, 2016 at 4:53pm
3
Most recent comment from Carmen Martin:Hi Joanna:Now is okey. Thanks
Derek
Drop down menu issue on mobileClosed
North
Updated November 30, 2016 at 1:18am
2
Most recent comment from Joanna Veented Support:Hi Derek!You are using a very old version of the theme and plugins which had a small bug with the responsive mobile menu.It has been fixed long since then, so just give your theme and plugins an upda ...
Lee Thomas
Demo ContentClosed
North
Updated November 27, 2016 at 3:37pm
1
Most recent comment from Lee Thomas:Hi,
I've installed the North theme but now I can't seem to upload the demo content or even choose any of the different templates??I'VE SOLVED THIS NOW, APOLOGIES!!!!
Johannes
Changing the label of a portfolio fieldClosed
Crexis
Updated November 24, 2016 at 1:57pm
2
Most recent comment from Joanna Veented Support:Hi Johannes!You will need to edit this file:pluginscrexis-coreshortcodeslibportfolio-details.php on line 102 where it says:
$output .= ''.__('Skills','crexis').': ';
Just change the word 'Skill ...
cristian gugu
activate visual composerClosed
North
Updated November 23, 2016 at 1:58am
2
Most recent comment from Joanna Veented Support:Hi cristian gugu!Could you confirm if you are unable to actually activate the plugin within WordPress, and not just add a licence to it.Please read this featured article on the front page of the supp ...
Houston
Mobile Menu Doesn't WorkClosed
North
Updated November 21, 2016 at 1:23pm
2
Most recent comment from Joanna Veented Support:Hi Houston!Your menu displays and works correctly for me using my desktop browser tools and on my mobile.Could you confirm if you have resolved this or if you need me to look into this further?
lightbits
Team CarouselClosed
North
Updated November 18, 2016 at 12:58pm
2
Most recent comment from Joanna Veented Support:Hi lightbits,Unfortunately what you are asking is a custom work request as it goes beyond the scope of support (bug fixing and small CSS edits).You will need to edit the CSS and JS for the team caro ...
Matthias
Team CarouselClosed
North
Updated November 14, 2016 at 3:41pm
5
Most recent comment from Matthias:Hi Joanna,yes, that was exactly the problem!Thank you very much.
Almudena Martin Blanch
Mobile menu problemsClosed
Waxom
Updated November 14, 2016 at 2:07pm
2
Most recent comment from Joanna Veented Support:Hi Almudena Martin Blanch!There is a small bug at the moment with the Blog Carousel which you have at the bottom of your home page. It is always looking for more than one blog post (you only have one ...