Dear Customers! We're out of the office from the 6th of October to the 11th of October. We sincerely apologize for the inconvenience. For WordPress 5.5.* related issues, please visit this article. 

Okay

Public Tickets

Reservguru Mobile Optimisation of Hoverbox FeatureClosed   Engage   Updated May 16, 2018 at 4:00pm   4 Most recent comment from Joanna Veented Support:Hi Reservguru,Oh! It's all clipping through there!What mobile are you using and which browser are you using?I'll see if I can replicate it to fix it rankadesigns Scroll not working on mobileClosed   Engage   Updated May 14, 2018 at 8:21am   2 Most recent comment from Joanna Veented Support:Closing this ticket as it is duplicate issue from this one:https://veented.ticksy.com/ticket/1572093/which we are currently working through. Pasquale MultiLenguagesClosed   Engage   Updated May 8, 2018 at 3:07pm   2 Most recent comment from Joanna Veented Support:Hi Pasquale,Engage does have language support ready for a language plugin such as WPML.Your best chance would be to run a Google search or a search within https://wordpress.org/plugins/ to find a lan ... missegerup Meta descriptionClosed   Engage   Updated May 8, 2018 at 8:49am   2 Most recent comment from Joanna Veented Support:Hi missegerup,WordPress doesn't have a meta editor built in, you'll need to use a specialist plugin such as Yoast martin_orchard Custom Fonts in drop down boxClosed   Engage   Updated May 3, 2018 at 8:19am   4 Most recent comment from Joanna Veented Support:Hi martin_orchard,Yeah that just happened to me too, looks like the Redux dev has put a crypto miner on their site :/I'm going to message him now. MisterP007 Veented Contact WidgetClosed   Engage   Updated May 2, 2018 at 9:44am   6 Most recent comment from Joanna Veented Support:Hi MisterP007,Glad that helpedIf at all possible (if you haven't already) we would super appreciate it if you get a chance to leave a review on our Themeforest page? That helps us to continue to bui ... missegerup Create a tokenClosed   Engage   Updated May 1, 2018 at 3:21pm   2 Most recent comment from Joanna Veented Support:Hi missegerup,You can find out the information from within the Engage Theme Dashboard inside of your website.So you go to the WordPress dashboard > Menu on the left: Engage (Hover over it for 'Dashb ... missegerup Mobile menuClosed   Engage   Updated April 30, 2018 at 9:06am   5 Most recent comment from Joanna Veented Support:Hi missegerup,Have you tried it without having the WordPress theme editor open? Remember that removes some functionality while it is open and you should be testing your site in the normal browser way ... Brandon St Clair Linking anchor to sub menu pageClosed   Engage   Updated April 30, 2018 at 8:57am   2 Most recent comment from Joanna Veented Support:Hi Brandon,Not quite sure what you are asking here?You can just add a link in as normal: http://yourwebsite.com/ But to add an anchor in you would just add it in add it in at the end of the URL as ... missegerup mobile versionClosed   Engage   Updated April 26, 2018 at 4:55pm   2 Most recent comment from Joanna Veented Support:Hi missegerup,You'll need to play around with the image settings and learn what each display type does.For example, 'cover' will always scale to fit the height of the area (so that the top and bottom ... missegerup FooterClosed   Engage   Updated April 26, 2018 at 7:51am   6 Most recent comment from Joanna Veented Support:Hi missegerup,Ah great! missegerup MenuClosed   Engage   Updated April 25, 2018 at 3:47pm   4 Most recent comment from Joanna Veented Support:Hi missegerup, No problem 6gradosestudio Menu styleClosed   Engage   Updated April 23, 2018 at 8:12pm   1 Most recent comment from 6gradosestudio:Hi! Is there a way I can edit just menu style (not the whole text style of the site) such as type, size, color, etc? Thanks!---OMG, I ve already found it! Sorry! moove_GmbH General QuestionClosed   Engage   Updated April 20, 2018 at 8:59am   2 Most recent comment from Joanna Veented Support:Hi moove_GmbHm,There is not a PSD version available.You could maybe try asking the html version authors and see if they have a PSD version available? https://themeforest.net/item/engage-creative-mul ... Maheswaran Issue in importing demo siteClosed   Engage   Updated April 19, 2018 at 8:22am   2 Most recent comment from Joanna Veented Support:Hi Maheswaran,The error: Warning: ini_set() has been disabled for security reasons Is a server issue, you will need to contact your hosting administrator for help