Public Tickets
VSG_DE
Meta info font style mismatchClosed
Engage
Updated June 6, 2018 at 11:08am
7
Most recent comment from Filip:Hi there! A more solid fix is coming out along with a new theme version so after you update the theme, that extra snippet will need to get removed.
VSG_DE
WordPress 4.9.6 Cookie Option missing in comment formClosed
Engage
Updated June 6, 2018 at 10:55am
4
Most recent comment from Filip:Hi there!This one is getting resolved in today's update! Thanks!
Stephanie Scarano
zip - not uploadingClosed
Engage
Updated June 1, 2018 at 6:00pm
2
Most recent comment from Joanna Veented Support:Hi Stephanie,You will need to increase the memory allowance for your WordPress hosting:Are you sure you want to do this? Please try again.If that doesn't work, upload the theme via FTP/Hosting Contro ...
moonloft
can't click on dropdwon menu items or tabsClosed
Engage
Updated May 31, 2018 at 4:02pm
3
Most recent comment from Joanna Veented Support:Hi moonloft,Ok, keep us updated
VSG_DE
How to get a boxed site layoutClosed
Engage
Updated May 30, 2018 at 5:51pm
9
Most recent comment from Joanna Veented Support:Hi VSG_DE,Sure, I understand.I've added it to the list for the developer to check out
VSG_DE
Author bio on Author archive siteClosed
Engage
Updated May 29, 2018 at 11:44am
10
Most recent comment from VSG_DE:Thank you ;) This issue can be closed then.
VSG_DE
Border imagesClosed
Engage
Updated May 29, 2018 at 11:43am
7
Most recent comment from VSG_DE:Merci :)
VSG_DE
Blue Star / Asterisk over Featured ImageClosed
Engage
Updated May 26, 2018 at 8:40am
11
Most recent comment from VSG_DE:I am very pleased! This issue can be closed then.
VSG_DE
How to use local Google fontsClosed
Engage
Updated May 24, 2018 at 9:22am
5
Most recent comment from VSG_DE:Ok, I'll try this.This might be something to include in the theme options as well. Many bloggers are going away from Online Google fonts because of GPRD / EU-DSGVO privacy reasons.It might also push y ...
VSG_DE
Add website field to comment formClosed
Engage
Updated May 24, 2018 at 9:18am
5
Most recent comment from VSG_DE:Thank you very much Joanna!
VSG_DE
Mobile Header Sticky not working correctClosed
Engage
Updated May 24, 2018 at 9:17am
5
Most recent comment from VSG_DE:Thanks for that!
VSG_DE
Engage and GPRD / EU-DSGVOClosed
Engage
Updated May 23, 2018 at 4:35pm
3
Most recent comment from VSG_DE:Ok. Thanks for your answer.
VSG_DE
Pages do not show featured imagesClosed
Engage
Updated May 23, 2018 at 3:42pm
6
Most recent comment from Joanna Veented Support:Hi VSG_DE,Ok no problem
MisterP007
licenseClosed
Engage
Updated May 22, 2018 at 3:57pm
2
Most recent comment from Joanna Veented Support:Hi MisterP007,Glad you are getting on with themeYes you would need to purchase another licence. One licence per website.https://themeforest.net/licenses/terms/regularIf you want to purchase an exten ...
Caractere-Advertising
Customization contact form 7Closed
Engage
Updated May 18, 2018 at 4:34pm
5
Most recent comment from ibe1948:Hi Caractere-Advertising, and Joanna,If you still need help on this you can find a way to do it in the enclosed codes.Hope it helps...Best Regards,Isaac