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Public Tickets

Alejandro The label: "title-tag" don't work, give me double titlesClosed   North   Updated November 10, 2016 at 1:46pm   2 Most recent comment from Joanna Veented Support:Hi Alejandro,Oh! Yes thank you for pointing this out to usWe'll add it into the next main theme update. filipcza Submenu is not working on android deviceClosed   North   Updated November 1, 2016 at 12:30pm   2 Most recent comment from Joanna Veented Support:Hi filipcza!Give your theme and plugins an update to the latest version and that should sort it out for you.How to update North and it's pluginsLet me know if that doesn't solve it and add your wp log ... NessMike Optional PluginsClosed   North   Updated October 31, 2016 at 9:05pm   4 Most recent comment from Joanna Veented Support:Hi NessMike,Ok thank you for letting us know about that, I'll message the developer so we can update that folder for future updates Sascha Logo ChangeClosed   North   Updated October 29, 2016 at 5:16pm   2 Most recent comment from Filip:Hello Sascha,Well, all you need to do is replace both the Default and White logo version in the Theme Options field:Just make sure that you replace both versions. :-) Dani Call Different Menu for pagesClosed   North   Updated October 14, 2016 at 1:39pm   2 Most recent comment from Joanna Veented Support:Hi Dani!The North theme is a designed a 'One Page' website, but can be used for multi-page sites as a normal site, however it only has one menu option and location ('Primary Navigation') and therefore ... Keltik Static image before video in Fullscreen Text Slider Closed   North   Updated October 9, 2016 at 4:04pm   4 Most recent comment from Filip:You are very welcome! :-) Stefano Ferruggiara CustomizationClosed   North   Updated October 4, 2016 at 12:36pm   2 Most recent comment from Joanna Veented Support:Hi Stefano,There are two ways to center the team member elements:1) Add your own custom CSS and JS to align it to the center. Unfortunately that will require a quite a bit of code which goes beyond ... Chris Broken Navigation MenuClosed   North   Updated September 19, 2016 at 1:39pm   2 Most recent comment from Joanna Veented Support:Hi Chris!The menu appears to be working correctly for me, could you confirm if you have resolved this or provide more information if you need me to investigate further.:) Anthony Server 500 ErrorClosed   North   Updated September 7, 2016 at 2:34pm   2 Most recent comment from Joanna Veented Support:Hi Anthony,I've just responded to your other post:https://veented.ticksy.com/ticket/883132:) Daniel Envato ToolkitClosed   North   Updated August 29, 2016 at 12:58pm   2 Most recent comment from Joanna Veented Support:Hi Daniel,We are working on integrating the new plugin for Envato themes and plugin updates, but it's a bit buggy at the moment.We'll be adding it in when we are more confident with it. Bit of a waiti ... GABRIEL INGHILTERRA THEME NOT INSTALLINGClosed   North   Updated August 13, 2016 at 6:12pm   2 Most recent comment from Filip:Hello Gabriel,Please follow this article: Are you sure you want to do this? Please try again.That should fix the problem. :) Michael Navigation Bar text colourClosed   North   Updated August 12, 2016 at 3:58pm   4 Most recent comment from Filip:You are welcome! :) John White UpdatingClosed   North   Updated July 29, 2016 at 11:56am   3 Most recent comment from Joanna Veented Support:Hi John,We have written a helpful article here in this support area on how to update the theme and it's plugins: https://veented.ticksy.com/article/7794/. You can also use the search bar to find ... Quinn Leonowicz Full Height Row option not workingClosed   North   Updated July 20, 2016 at 1:41pm   2 Most recent comment from Joanna Veented Support:Hi Quinn,The Full height row option from your image is the default Visual Composer option which only works with certain elements. It's not a 100% working item and can be a bit buggy. VC are working t ... Brian Feature RequestClosed   North   Updated July 15, 2016 at 10:43pm   10 Most recent comment from Filip:Hello again,That's right, the normal update process is the easiest way. :)