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Public Tickets

Vinayaka V UI Issue in chrome and Edge browserClosed   North   Updated September 5, 2017 at 7:44am   4 Most recent comment from Joanna Veented Support:Hi Vinayaka,We are working on a fix for the Edge issue and it will be added into the next main theme update shortly.For the fixed backgrounds you can change the way your background images are display ... Timmy Hack North and Visual ComposerClosed   North   Updated September 4, 2017 at 3:49pm   2 Most recent comment from Joanna Veented Support:Hi Timmy,You are using an extremely old version of the theme which is not compatible with the recent versions of WordPress and any plugins that come with it.Update North, Visual Composer and the oth ... whatexitru Icon color changeClosed   North   Updated August 22, 2017 at 8:07am   4 Most recent comment from Joanna Veented Support:Hi whatexitru,Great! Glad that helped DoofusGuy Header AdvertisementClosed   North   Updated August 4, 2017 at 8:55am   2 Most recent comment from Joanna Veented Support:Hi DoofusGu,Not sure what you mean here?There are not any places within the North Theme Options to add in a advertisement code.The only code areas are in the Advanced section, where you can add in yo ... nbabout White Screen of DeathClosed   North   Updated August 3, 2017 at 4:02pm   2 Most recent comment from Joanna Veented Support:Hi nbabout,You would need to contact the authors of the "so widget bundle" plugin for support as they are the ones that have built it.We do not provide support for items that we have not built James Bishop Featured Images LinkClosed   North   Updated August 3, 2017 at 7:25am   2 Most recent comment from Joanna Veented Support:Hi James,Sorry about the late reply!To remove the image lightbox you will need to do this: You will need to edit this file: northframeworkfunctionsblog-functions.php On lines 409-411 where it says: ... rbryn Theme & conflict with required plugins causes site to crashClosed   North   Updated August 2, 2017 at 6:36am   10 Most recent comment from Joanna Veented Support:Hi Firecat451,Deactivate and delete the Veented Twitter plugin.If that does not resolve it, create a new thread with your login details and I'll investigate it for you. DoofusGuy demo-home13-14.xmlClosed   North   Updated July 24, 2017 at 8:36am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy,You can find instructions on how to import the demo content via the documentation in your the main zip you downloaded from Themeforest. DoofusGuy Switch to different versions?Closed   North   Updated July 24, 2017 at 8:35am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy, What do you mean switch to different layouts? Do you mean enable a different demo page as your home page?  You can do this via the: WordPress dashboard > Settings > Reading > Fron ... Daniel Current version of North compatibility with latest version of WordpressClosed   North   Updated July 21, 2017 at 8:20am   4 Most recent comment from Joanna Veented Support:Hi Daniel,Ah! I'll add that in now. Daniel Purchasing Layerslider... do we get more features?Closed   North   Updated July 20, 2017 at 8:26am   4 Most recent comment from Joanna Veented Support:Hi Daniel,No problem marklive33 Change Page LoaderClosed   North   Updated June 15, 2017 at 8:23am   2 Most recent comment from Joanna Veented Support:Hi marklive33,You would need to add in your own custom php, html and CSS. The part where the page loader is called in is in this file:northheader.phpIn lines: 29-49You can then add in your own CSS vi ... ballonevent Activating additional pluginsClosed   North   Updated June 14, 2017 at 8:02am   6 Most recent comment from Joanna Veented Support:Hi marklive33, The activation code is the licence code... "If you see a notice from the Visual Composer or Revolution Slider plugin about plugin activation, you can dismiss it. Plugins that are b ... mistake Multiple Google map markersClosed   North   Updated June 9, 2017 at 4:48pm   2 Most recent comment from Joanna Veented Support:Hi mistake,Unfortunately your request is a custom work request which goes beyond the scope of support here (bug fixing and small CSS edits).If you would like to hire our services for custom work we ... edaltman Responsive MenuClosed   North   Updated May 19, 2017 at 8:27am   2 Most recent comment from Joanna Veented Support:Hi edaltman,You are using a very old version of the theme and plugins that we do not support anymore. Just give them an update.How to update North and it's pluginsOnce you have done that let me know ...