Public Tickets
brian gilman
upload failure with zipped themeClosed
North
Updated March 5, 2018 at 8:53am
6
Most recent comment from Filip:I'm really glad to hear it!
800kamerman
Theme row background video playbackClosed
North
Updated February 9, 2018 at 10:04am
9
Most recent comment from Joanna Veented Support:Hi 800kamerman,Yep the video works now!Only other issue can see is that in the console which is giving a Google Maps API warning. Check out this article:Google Maps not workingAnd there is a warning ...
mindcreativesquad
PluginsClosed
North
Updated February 8, 2018 at 10:38am
2
Most recent comment from Joanna Veented Support:Hi mindcreativesquad,Some plugins will provide a notice to update depending on they way they were built (an may allow an auto-update without a separate purchase of a licence).Otherwise just check out ...
elvisfs
Menu QuestionClosed
North
Updated February 8, 2018 at 10:36am
2
Most recent comment from Joanna Veented Support:Hi elvisfs,The purpose of a One-Pager website is that it is just a one page website. Adding more pages removes the functionality of this when on an extra page.Check out the documentation that comes w ...
Adan Perez
Blog layoutClosed
North
Updated February 6, 2018 at 9:18am
2
Most recent comment from Joanna Veented Support:Hi Adan Perez,Unfortunately we only support the themes that we create and cannot provide information about other 3rd party themes.Have you checked out some of our more recent themes? They provide sev ...
Kevin
perfect size for slides/background in northClosed
North
Updated February 5, 2018 at 10:32am
4
Most recent comment from Joanna Veented Support:Hi Kevin,You can change the padding within the page editor via the Row Settings > Design Options tab.Just add the px value to the padding boxes that you want to change
Michael
TestimonialsClosed
North
Updated February 2, 2018 at 2:53pm
4
Most recent comment from Joanna Veented Support:Hi Michael,Oh! Apologies for that! Basically all you need to do is edit this file:northwp-contentthemesnorthjsjquery.custom.jsin the section from line 270 where it says:
jQuery('.testimonials').fle ...
Gaurav
DEMOClosed
North
Updated January 17, 2018 at 4:58pm
4
Most recent comment from Joanna Veented Support:Hi Gaurav,Glad you got it sortedLet us know if anything else pops up.
Sophie
One pageClosed
North
Updated December 15, 2017 at 9:11am
2
Most recent comment from Joanna Veented Support:Hi Sophie,Looking at the console I can see this error:
Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-errorMake s ...
Henryk
Autoplay of video backgroundClosed
North
Updated December 12, 2017 at 8:56am
2
Most recent comment from Joanna Veented Support:Hi Henryk,I've just loaded up your site in Chrome and Firefox. Both browsers show the video in the background of the initial section (see attached image).I'm on a Windows 10 desktop.Let me know which ...
Couture by Capo
Menu BarClosed
North
Updated December 8, 2017 at 8:31am
2
Most recent comment from Joanna Veented Support:Hi Couture by Capo,You are not using a theme that we have built or support.Please contact the authors of the theme that you are using for support:https://themeforest.net/item/north-responsive-woocomm ...
peter zuiderent
archive pagesClosed
North
Updated November 28, 2017 at 9:02pm
2
Most recent comment from Joanna Veented Support:Hi peter zuiderent,Try the solution from this ticket:https://veented.ticksy.com/ticket/1261060/Let me know how you get on
Adan Perez
How do I modify the font styles for the testimonials?Closed
North
Updated November 2, 2017 at 5:38pm
4
Most recent comment from Joanna Veented Support:Hi Adan Perez,Great! Glad you got it sorted
Adan Perez
Need to center team members in carouselClosed
North
Updated October 27, 2017 at 8:16am
2
Most recent comment from Joanna Veented Support:Hi Adan Perez,Please read this ticket:https://veented.ticksy.com//ticket/1088242/
ranjan singh
Not able to change font in contact block for mobile viewClosed
North
Updated October 26, 2017 at 8:07am
7
Most recent comment from Joanna Veented Support:Hi ranjan singh,Glad you found a way to get it sorted