Public Tickets
Chris
Malicious File in page-functions.phpClosed
North
Updated March 30, 2017 at 11:41am
2
Most recent comment from Joanna Veented Support:Hi Chris,jquery is a popular and key type of Javascript language which is used on almost every website.https://jquery.org/You will need to consult your website administrator or hosting to improve your ...
Johnathanjuliana
vimeo linkClosed
North
Updated March 22, 2017 at 1:15pm
10
Most recent comment from Joanna Veented Support:Hi John,Great! Glad it's sorted for you now
deb
slider and text speedClosed
North
Updated March 16, 2017 at 10:04pm
4
Most recent comment from Joanna Veented Support:Hi deb,Looking at the file on your website, your edit has not saved or you have not updated the file correctly.http://gener8marketing.co.uk/wp-content/themes/north/js/jquery.custom.js?ver=4.7.3It is ...
Johnathan
Team CarouselClosed
North
Updated March 8, 2017 at 1:45pm
2
Most recent comment from Joanna Veented Support:Hi Johnathan,You can either:a) Add in your own custom CSS and JS to the files to center it (you may need to hire a developer if you do not know how)orb) Add the team member in the center column of a ...
bartstoffels stoffels
Portfolio Post Plays movie from other portfolio postClosed
North
Updated February 28, 2017 at 2:32am
19
Most recent comment from Filip:Hello there,Thank you so much for your kind words! I'm really glad we could help. And we wish you all the best with your website!
Jarda Majer
Unknown number in the URLClosed
North
Updated February 27, 2017 at 1:24pm
3
Most recent comment from Joanna Veented Support:Hi jatecak!Glad you got it sorted
lencoint
Featured image lightboxClosed
North
Updated February 23, 2017 at 10:02pm
6
Most recent comment from Joanna Veented Support:Hi lencoint,Yes unfortunately you will need to edit it each timeAnd no, that's not a stupid question at allThat part of the theme seems unlikely to change with each update so you should just be able t ...
Daniel
How to edit text at a basic HTML level?Closed
North
Updated February 21, 2017 at 11:09pm
5
Most recent comment from Daniel:Wow. That's actually very clever. I should have thought of that. ;) Thank you!
Prem Shah
Visual composer plugin is missing in my purchase.Closed
North
Updated February 16, 2017 at 10:56pm
2
Most recent comment from Joanna Veented Support:Hi Prem Shah,You can find Visual Composer inside your theme itself. To access it just go into your WordPress site, go to:Appearance > Install Plugins. Then just follow the instructions from there
NessMike
using a VC add on plugin not part of NorthClosed
North
Updated February 6, 2017 at 3:05pm
6
Most recent comment from Filip:Hello Mike!Well, if it's about the grid then I hope that you tried the Essential Grid plugin that comes bundled with the theme? It's absolutely the most powerful grid plugin out there right now and it ...
Alejandro
The blog isn't seenClosed
North
Updated February 3, 2017 at 9:33pm
7
Most recent comment from Alejandro:Hi Joanna, yesss now it error dissapear.Can you resolve the problem.THx!Alejandro
Kim
Visual Composer Not WorkingClosed
North
Updated January 9, 2017 at 10:23pm
2
Most recent comment from Joanna Veented Support:Hi Kim!Nope, you do not need to buy a licence for Visual Composer. I can see that you are running an old version of the theme and plugins, just give them an update and that will sort the issue for you ...
Quinn Leonowicz
Creating a search fieldClosed
North
Updated January 6, 2017 at 9:58pm
5
Most recent comment from Quinn Leonowicz:I just figured it out with some custom code. Thanks though.
lazzaro82
demo contentClosed
North
Updated December 21, 2016 at 2:28pm
2
Most recent comment from Joanna Veented Support:Hi lazzaro82,I've just replied to your other tickethttps://veented.ticksy.com/ticket/994620
Daniel
Visual Composer plugin installingClosed
North
Updated December 19, 2016 at 11:02pm
5
Most recent comment from Daniel:Great. Thank you!Strange though that it's called js_composer. I saw it initially but passed it over because I figured it meant JavaScript.