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Public Tickets

Daniel Purchasing Layerslider... do we get more features?Closed   North   Updated July 20, 2017 at 8:26am   4 Most recent comment from Joanna Veented Support:Hi Daniel,No problem marklive33 Change Page LoaderClosed   North   Updated June 15, 2017 at 8:23am   2 Most recent comment from Joanna Veented Support:Hi marklive33,You would need to add in your own custom php, html and CSS. The part where the page loader is called in is in this file:northheader.phpIn lines: 29-49You can then add in your own CSS vi ... ballonevent Activating additional pluginsClosed   North   Updated June 14, 2017 at 8:02am   6 Most recent comment from Joanna Veented Support:Hi marklive33, The activation code is the licence code... "If you see a notice from the Visual Composer or Revolution Slider plugin about plugin activation, you can dismiss it. Plugins that are b ... mistake Multiple Google map markersClosed   North   Updated June 9, 2017 at 4:48pm   2 Most recent comment from Joanna Veented Support:Hi mistake,Unfortunately your request is a custom work request which goes beyond the scope of support here (bug fixing and small CSS edits).If you would like to hire our services for custom work we ... edaltman Responsive MenuClosed   North   Updated May 19, 2017 at 8:27am   2 Most recent comment from Joanna Veented Support:Hi edaltman,You are using a very old version of the theme and plugins that we do not support anymore. Just give them an update.How to update North and it's pluginsOnce you have done that let me know ... fgzsolutions i have problems with one plugin what is really important to meClosed   North   Updated May 15, 2017 at 9:41am   2 Most recent comment from Joanna Veented Support:Closing this ticket as it is a duplicate of this one:https://veented.ticksy.com/ticket/1169278/ John Nijssen visual composer on frontendClosed   North   Updated May 8, 2017 at 8:32am   2 Most recent comment from Joanna Veented Support:Hi John!The frontend is disabled as it is still quite a buggy feature.But, you can re-enable it by editing this small bit of code:In this file: northwpbakeryvc-extend.php   on line 7Just remove or c ... Conrad Centering solo team memberClosed   North   Updated May 3, 2017 at 8:24am   2 Most recent comment from Joanna Veented Support:Hi Conrad,It is possible to do so, however, as it was designed for multiple team members to rotate in, you will need to add in your own custom code as this request is more of a custom work request rat ... eigenwijsheid outdated plugin versionClosed   North   Updated April 19, 2017 at 7:00pm   4 Most recent comment from Joanna Veented Support:Hi eigenwijsheid,I have added a message to the developer to get it updated for the next main theme update Erik Main MenuClosed   North   Updated April 19, 2017 at 9:15am   13 Most recent comment from Joanna Veented Support:Hi Erik,Apologies for the late reply, Ticksy had further issues yesterday :/ We are hoping that they will be resolving these issues soon otherwise we will be looking elsewhere for support ticket mana ... kitokithygis Header settingClosed   North   Updated April 11, 2017 at 8:51am   2 Most recent comment from Joanna Veented Support:Hi kitokithygis,You can set the menu to: Style 2 - TransparentThis can be done either in the North Theme Options > Header Style > (dropdown) Style 2 - Transparent.That affects the site globally (so a ... Chris Malicious File in page-functions.phpClosed   North   Updated March 30, 2017 at 11:41am   2 Most recent comment from Joanna Veented Support:Hi Chris,jquery is a popular and key type of Javascript language which is used on almost every website.https://jquery.org/You will need to consult your website administrator or hosting to improve your ... Johnathanjuliana vimeo linkClosed   North   Updated March 22, 2017 at 1:15pm   10 Most recent comment from Joanna Veented Support:Hi John,Great! Glad it's sorted for you now deb slider and text speedClosed   North   Updated March 16, 2017 at 10:04pm   4 Most recent comment from Joanna Veented Support:Hi deb,Looking at the file on your website, your edit has not saved or you have not updated the file correctly.http://gener8marketing.co.uk/wp-content/themes/north/js/jquery.custom.js?ver=4.7.3It is ... Johnathan Team CarouselClosed   North   Updated March 8, 2017 at 1:45pm   2 Most recent comment from Joanna Veented Support:Hi Johnathan,You can either:a) Add in your own custom CSS and JS to the files to center it (you may need to hire a developer if you do not know how)orb) Add the team member in the center column of a ...