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Public Tickets

brian gilman upload failure with zipped themeClosed   North   Updated March 5, 2018 at 8:53am   6 Most recent comment from Filip:I'm really glad to hear it! 800kamerman Theme row background video playbackClosed   North   Updated February 9, 2018 at 10:04am   9 Most recent comment from Joanna Veented Support:Hi 800kamerman,Yep the video works now!Only other issue can see is that in the console which is giving a Google Maps API warning. Check out this article:Google Maps not workingAnd there is a warning ... mindcreativesquad PluginsClosed   North   Updated February 8, 2018 at 10:38am   2 Most recent comment from Joanna Veented Support:Hi mindcreativesquad,Some plugins will provide a notice to update depending on they way they were built (an may allow an auto-update without a separate purchase of a licence).Otherwise just check out ... elvisfs Menu QuestionClosed   North   Updated February 8, 2018 at 10:36am   2 Most recent comment from Joanna Veented Support:Hi elvisfs,The purpose of a One-Pager website is that it is just a one page website. Adding more pages removes the functionality of this when on an extra page.Check out the documentation that comes w ... Adan Perez Blog layoutClosed   North   Updated February 6, 2018 at 9:18am   2 Most recent comment from Joanna Veented Support:Hi Adan Perez,Unfortunately we only support the themes that we create and cannot provide information about other 3rd party themes.Have you checked out some of our more recent themes? They provide sev ... elvisfs icon overlay on thumbnailClosed   North   Updated February 6, 2018 at 9:15am   2 Most recent comment from Joanna Veented Support:Hi elvisfs,You can remove the '+' icon by adding this small CSS snippet: .vntd-portfolio-carousel .works .item .f-button.second {display:none;} Add it to the North Theme Options > Advanced > Custo ... Kevin perfect size for slides/background in northClosed   North   Updated February 5, 2018 at 10:32am   4 Most recent comment from Joanna Veented Support:Hi Kevin,You can change the padding within the page editor via the Row Settings > Design Options tab.Just add the px value to the padding boxes that you want to change Michael TestimonialsClosed   North   Updated February 2, 2018 at 2:53pm   4 Most recent comment from Joanna Veented Support:Hi Michael,Oh! Apologies for that! Basically all you need to do is edit this file:northwp-contentthemesnorthjsjquery.custom.jsin the section from line 270 where it says: jQuery('.testimonials').fle ... Dalibor Rain Sound EffectClosed   North   Updated January 25, 2018 at 2:42pm   2 Most recent comment from Joanna Veented Support:Hi Dalibor,Unfortunately the only way to change the volume is via some custom code. I can point you to the correct file if you wanted to add in your own Javascript? Gaurav DEMOClosed   North   Updated January 17, 2018 at 4:58pm   4 Most recent comment from Joanna Veented Support:Hi Gaurav,Glad you got it sortedLet us know if anything else pops up. Sophie One pageClosed   North   Updated December 15, 2017 at 9:11am   2 Most recent comment from Joanna Veented Support:Hi Sophie,Looking at the console I can see this error: Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-errorMake s ... Henryk Autoplay of video backgroundClosed   North   Updated December 12, 2017 at 8:56am   2 Most recent comment from Joanna Veented Support:Hi Henryk,I've just loaded up your site in Chrome and Firefox. Both browsers show the video in the background of the initial section (see attached image).I'm on a Windows 10 desktop.Let me know which ... Couture by Capo Menu BarClosed   North   Updated December 8, 2017 at 8:31am   2 Most recent comment from Joanna Veented Support:Hi Couture by Capo,You are not using a theme that we have built or support.Please contact the authors of the theme that you are using for support:https://themeforest.net/item/north-responsive-woocomm ... peter zuiderent archive pagesClosed   North   Updated November 28, 2017 at 9:02pm   2 Most recent comment from Joanna Veented Support:Hi peter zuiderent,Try the solution from this ticket:https://veented.ticksy.com/ticket/1261060/Let me know how you get on Adan Perez How do I modify the font styles for the testimonials?Closed   North   Updated November 2, 2017 at 5:38pm   4 Most recent comment from Joanna Veented Support:Hi Adan Perez,Great! Glad you got it sorted