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Public Tickets

eigenwijsheid outdated plugin versionClosed   North   Updated April 19, 2017 at 7:00pm   4 Most recent comment from Joanna Veented Support:Hi eigenwijsheid,I have added a message to the developer to get it updated for the next main theme update Erik Main MenuClosed   North   Updated April 19, 2017 at 9:15am   13 Most recent comment from Joanna Veented Support:Hi Erik,Apologies for the late reply, Ticksy had further issues yesterday :/ We are hoping that they will be resolving these issues soon otherwise we will be looking elsewhere for support ticket mana ... kitokithygis Header settingClosed   North   Updated April 11, 2017 at 8:51am   2 Most recent comment from Joanna Veented Support:Hi kitokithygis,You can set the menu to: Style 2 - TransparentThis can be done either in the North Theme Options > Header Style > (dropdown) Style 2 - Transparent.That affects the site globally (so a ... Chris Malicious File in page-functions.phpClosed   North   Updated March 30, 2017 at 11:41am   2 Most recent comment from Joanna Veented Support:Hi Chris,jquery is a popular and key type of Javascript language which is used on almost every website.https://jquery.org/You will need to consult your website administrator or hosting to improve your ... Johnathanjuliana vimeo linkClosed   North   Updated March 22, 2017 at 1:15pm   10 Most recent comment from Joanna Veented Support:Hi John,Great! Glad it's sorted for you now deb slider and text speedClosed   North   Updated March 16, 2017 at 10:04pm   4 Most recent comment from Joanna Veented Support:Hi deb,Looking at the file on your website, your edit has not saved or you have not updated the file correctly.http://gener8marketing.co.uk/wp-content/themes/north/js/jquery.custom.js?ver=4.7.3It is ... Johnathan Team CarouselClosed   North   Updated March 8, 2017 at 1:45pm   2 Most recent comment from Joanna Veented Support:Hi Johnathan,You can either:a) Add in your own custom CSS and JS to the files to center it (you may need to hire a developer if you do not know how)orb) Add the team member in the center column of a ... NessMike Video Embed PlayerClosed   North   Updated March 2, 2017 at 10:19pm   4 Most recent comment from Joanna Veented Support:Hi NessMike,It's giving me an incorrect password error? bartstoffels stoffels Portfolio Post Plays movie from other portfolio postClosed   North   Updated February 28, 2017 at 2:32am   19 Most recent comment from Filip:Hello there,Thank you so much for your kind words! I'm really glad we could help. And we wish you all the best with your website! Jarda Majer Unknown number in the URLClosed   North   Updated February 27, 2017 at 1:24pm   3 Most recent comment from Joanna Veented Support:Hi jatecak!Glad you got it sorted lencoint Featured image lightboxClosed   North   Updated February 23, 2017 at 10:02pm   6 Most recent comment from Joanna Veented Support:Hi lencoint,Yes unfortunately you will need to edit it each timeAnd no, that's not a stupid question at allThat part of the theme seems unlikely to change with each update so you should just be able t ... felixuhlig Widget Area above Menu?Closed   North   Updated February 23, 2017 at 1:11pm   2 Most recent comment from Joanna Veented Support:Hi Felix!It is possible, but you would either need to add in your own code to the header.php to add all of those items in.We do offer a custom work service if you do not have your own developer?Theme ... Daniel How to edit text at a basic HTML level?Closed   North   Updated February 21, 2017 at 11:09pm   5 Most recent comment from Daniel:Wow. That's actually very clever. I should have thought of that. ;) Thank you! Prem Shah Visual composer plugin is missing in my purchase.Closed   North   Updated February 16, 2017 at 10:56pm   2 Most recent comment from Joanna Veented Support:Hi Prem Shah,You can find Visual Composer inside your theme itself. To access it just go into your WordPress site, go to:Appearance > Install Plugins. Then just follow the instructions from there NessMike using a VC add on plugin not part of NorthClosed   North   Updated February 6, 2017 at 3:05pm   6 Most recent comment from Filip:Hello Mike!Well, if it's about the grid then I hope that you tried the Essential Grid plugin that comes bundled with the theme? It's absolutely the most powerful grid plugin out there right now and it ...