Public Tickets
Andy
SSL Certificate on Update packages no longer valid
Engage
Updated September 25, 2022 at 8:52pm
2
Most recent comment from Dennis op den Buijs:Start looking for a different theme, Veented is not supporting any of their themes anymore.
Emeric
North Theme
North
Updated September 25, 2022 at 8:51pm
2
Most recent comment from Dennis op den Buijs:Claim your money back and report this guy to themeforest. He is not supporting any sold themes anymore!
Heather
critical error occuring when footer widget is enabled,. now main menu disappeared
North
Updated September 2, 2022 at 4:26pm
2
Most recent comment from Dennis op den Buijs:You better move to a different Wordpress theme, the creator is not responding anymore to any support request or hasnt updated all his themes for about a year now.
Pierluigi
function
North
Updated September 2, 2022 at 4:25pm
2
Most recent comment from Dennis op den Buijs:You better move to a different Wordpress theme, the creator is not responding anymore to any support request or hasnt updated all his themes for about a year now.
Nathan
Failed to import demo content - invalid post type
North
Updated August 15, 2022 at 6:58pm
2
Most recent comment from Nathan:I'm sorry, this ticket can be closed out, I figured out the issue. I needed to import the content, disregard the errors and install all the required plugins.
Martino Vittorio
Modificare "read more"
Waxom
Updated August 11, 2022 at 10:16am
2
Most recent comment from Martino Vittorio:I would like to change the text "read more" to an Italian text "continue reading.
I don't find any possibility of editing on the CSS editor eitherThank you
muratileri55
Please activate ThemeForest updates
Engage
Updated April 26, 2022 at 7:34am
3
Most recent comment from muratileri55:I can't update the theme because of this warning
Browsing
Update Visual Composer
Waxom
Updated February 15, 2022 at 8:21pm
1
Most recent comment from Browsing:hello, my visual composer and revolution sliders plugins are not updated and the web looks bad
Tihuaka
license key
North
Updated February 12, 2022 at 10:12am
1
Most recent comment from Tihuaka:HelloWhere is my license key for "revolution slider" for the theme "North" ?Thank you
Andrian Pehlivanov
WHAT WE DO section
North
Updated February 6, 2022 at 7:44am
1
Most recent comment from Andrian Pehlivanov:Hello there.Love the theme, however, I am experiencing some problems along the way and will be opening separate tickets for all issues. Can you please advise how can I change the colour of the "WHAT ...
Chris Harrison
Teams
North
Updated February 3, 2022 at 10:06pm
2
Most recent comment from Chris Harrison:Hello.
Anna Shultz
Demo content
Waxom
Updated January 24, 2022 at 10:25pm
1
Most recent comment from Anna Shultz:Hello,I cannot upload demo content as Qaro Import is missing from the left menu - see attached.I tried manually as instructed, got 504 Gateway Time-out
nginxhttps://hydroconcepts.ca/Also, I couldn� ...
grape6003
Billing
Engage
Updated January 24, 2022 at 2:04am
1
Most recent comment from grape6003:Hello I just MISTAKENLY repurchased support for an old purchase I made through Envato. Could you kindly cancel effective immediately and provide a refund please? I've attached the invoice for you ...
Paul Poursaid
plugin
North
Updated December 18, 2021 at 11:31am
1
Most recent comment from Paul Poursaid:HelloMeaby we buy this "North - One Page Parallax WordPress Theme"my question : 1/ there is a "one-click" install ?2/ we need to buy additional plugin for using your template ?sorry for my poor engli ...
Hyyenlee
faviconClosed
Waxom
Updated November 24, 2020 at 2:03pm
2
Most recent comment from Filip:Hi there!Adding a website favicon is a part of WordPress core/native functionality, please check the following article:https://wordpress.org/support/article/creating-a-favicon/#wordpress-version-4-3-o ...