Public Tickets
timbozo
Child Theme php not over-riding main themeClosed
Engage
Updated March 12, 2018 at 4:40pm
4
Most recent comment from Joanna Veented Support:Hi timbozo,Ok great! Glad you got it sorted. I'll close the ticket
helban
Additional pageClosed
North
Updated March 6, 2018 at 7:56am
4
Most recent comment from Filip:I'm really glad to hear it! Thank you!
Gianluca Taula
Removing page titleClosed
Waxom
Updated March 5, 2018 at 9:40am
2
Most recent comment from Filip:Hi Gianluca!You may either translate that page via a translation plugin like qTranslate or manually edit the text in /wp-content/themes/waxom/framework/functions/header-functions.php file (and look fo ...
brian gilman
upload failure with zipped themeClosed
North
Updated March 5, 2018 at 8:53am
6
Most recent comment from Filip:I'm really glad to hear it!
Feyk
Missing pluginClosed
Crexis
Updated March 2, 2018 at 8:47am
4
Most recent comment from Filip:Hi there!I'm really glad you found it. It's covered in the Theme Documentation file, as well.
Andrea ordodi
change look of Veented sliderClosed
Waxom
Updated February 28, 2018 at 4:51pm
4
Most recent comment from Filip:You're welcome!
Baracusmedya
Contact form not workClosed
Engage
Updated February 28, 2018 at 7:33am
3
Most recent comment from Baracusmedya:Thank you Joanna :)
T_Town2016
Email address to "Person" elementClosed
Engage
Updated February 27, 2018 at 10:27am
4
Most recent comment from Joanna Veented Support:Hi T_Town2016,Great! If you have any further suggestions just add them to that thread and the developer can look at them for the next main theme update. We always welcome new ideas as it helps the th ...
clicktrends
icon selection for "Satisfied Clients" rowClosed
Engage
Updated February 26, 2018 at 6:00pm
6
Most recent comment from Joanna Veented Support:Hi clicktrends,Ah, that the second time I've seen that.Basically all the shortcodes are being put inside of a Text element which means the visual editor will not work for that specific shortcode.We're ...
mietkiewczleszek
Moving Blog Meta Section From Page Title AreaClosed
Engage
Updated February 26, 2018 at 5:58pm
6
Most recent comment from Joanna Veented Support:Hi mietkiewczleszek,Ok, yes put it in as a feature request and the developer can have a look at it for a future update
chtoller
Adding link to icon list textClosed
Engage
Updated February 26, 2018 at 5:09pm
6
Most recent comment from Joanna Veented Support:Hi chtoller,Great! That that helped
DANIEL
header text color and application of Avenir fontClosed
Waxom
Updated February 23, 2018 at 8:50am
6
Most recent comment from Filip:Hi again,Yes, this is an internal server error right there. If you send me your FTP and WP details, I'll be glad to get it all sorted for you. Or you may connect to your FTP yourself using a client li ...
reeltech
Adding new template php filesClosed
Purity WordPress
Updated February 21, 2018 at 12:14pm
2
Most recent comment from Filip:Hi Grace,No, there are no other steps so it's strange. Are you sure you've changed the template names at the very top of the file source code? The template name is not being generated automatically.
Baracusmedya
how to add visual on top of the mapClosed
Engage
Updated February 19, 2018 at 8:48am
4
Most recent comment from Joanna Veented Support:Hi Baracusmedya,The file used for the Google Maps element is located here:pluginsengage-coreshortcodeslibgoogle-map.phpYou may also need to check out the Google Maps API documentation too: https://d ...
fellipemmonteiro
Remove footer from one pageClosed
Engage
Updated February 15, 2018 at 9:44am
2
Most recent comment from Joanna Veented Support:HiTry this CSS snippet:
#footer {display:none;}
In the page editor, near the top of the page where the WPBakery Page Editor starts, click on the 'cog' icon and add the CSS into the Page Settings pop ...