Public Tickets
huibi
custom post types in "link section" of engage sliderClosed
Engage
Updated July 16, 2018 at 5:53pm
4
Most recent comment from Joanna Veented Support:Hi huibi,No problemI don't think I explained it well enough
Derrick Russell Greenhalgh Lapaz
Customizing Contact FormClosed
Engage
Updated July 9, 2018 at 11:05am
2
Most recent comment from Joanna Veented Support:Hi Derrick,The built in Contact Form is just a basic one, only customise it if you are totally confident with adding your own custom code and functions to the Child Theme functions.php.The original f ...
martin_orchard
Upgrade issuesClosed
Engage
Updated July 9, 2018 at 7:55am
5
Most recent comment from Filip:Hi Martin,Yes, that's what I figured and I pushed the theme update (with the latest WPBakery Page Builder version) right after I posted to this thread.
Derrick Russell Greenhalgh Lapaz
URGENT PLEASE - error widget social iconsClosed
Engage
Updated July 8, 2018 at 2:27pm
2
Most recent comment from Derrick Russell Greenhalgh Lapaz:Solved it. Thanks
Emilie
Child Theme CSSClosed
Waxom
Updated July 6, 2018 at 7:58am
3
Most recent comment from Filip:Hi Emilie,I'm really glad you got it all sorted out!
footitch
Maps API not working (i tried all steps to fix)Closed
North
Updated June 29, 2018 at 8:15am
4
Most recent comment from Filip:You're welcome!
aspiandore
Logo link to Home pageClosed
Engage
Updated June 26, 2018 at 8:28pm
2
Most recent comment from Joanna Veented Support:Hi aspiandore,Check that your WordPress set up is on the correct URL and not separate and being directed.Go to the WordPress dashboard > Settings > General: WordPress Address (URL) & Site Address ( ...
funzool
Unable to upload the installation zip theme fileClosed
North
Updated June 25, 2018 at 10:24am
2
Most recent comment from Filip:Hi there!
This is a pretty common issue, please see this article:
Are you sure you want to do this? Please try again.
It's related.
chtoller
No sound for hero section with youtube background videoClosed
Engage
Updated June 19, 2018 at 4:15pm
2
Most recent comment from Joanna Veented Support:Hi chtoller,Yes we need to address this for a future theme update as recently browsers are starting to stop auto-playing music in the background :/The hero section uses the video in the background, ...
ragesteel
font colorClosed
Engage
Updated June 18, 2018 at 8:18am
4
Most recent comment from Joanna Veented Support:Hi ragesteel,There's no other way to do this from the theme options I'm afraid -but I am glad you asked! A lot of people on here don't even want to try and learn, they just want to be spoon fedThe st ...
fellipemmonteiro
WPBakery Page Builder updateClosed
Engage
Updated June 16, 2018 at 5:32am
2
Most recent comment from Joanna Veented Support:Hi fellipemmonteiro,Check out this article, it shows you how to update the pluginsHow do I update the Engage theme?
Kevin Stern
Demo Importer is missingClosed
Waxom
Updated June 15, 2018 at 12:04pm
2
Most recent comment from Filip:Hi Kevin!We're really glad you figured it out! As you noticed, the Waxom Core plugin needs to be installed and activated.
VSG_DE
Add Blog Meta Comments to post headerClosed
Engage
Updated June 6, 2018 at 3:07pm
17
Most recent comment from Filip:Hi there!A new toggle under Theme Options / Blog / Single Post is going to be added in today's update that allows you to enable the Comments Count in the meta area.
VSG_DE
Search result site in same style as category siteClosed
Engage
Updated June 6, 2018 at 2:43pm
16
Most recent comment from Filip:Hi there!Thanks for reporting those!Two new switches are now available under Theme Options / Archives to disable the Page Title section on those two particular type of pages individually:https://d.pr/ ...
VSG_DE
Meta info font style mismatchClosed
Engage
Updated June 6, 2018 at 11:08am
7
Most recent comment from Filip:Hi there! A more solid fix is coming out along with a new theme version so after you update the theme, that extra snippet will need to get removed.