Public Tickets
weblissed
Child Theme Settings not updatingClosed
Waxom
Updated August 23, 2017 at 2:04pm
2
Most recent comment from Filip:Hello there,First off, I can see an error on your website coming from the "Ingite Up" plugin. Please try deactivating it and see if it resolves the problem. By the way - if you use the parent theme in ...
whatexitru
Icon color changeClosed
North
Updated August 22, 2017 at 8:07am
4
Most recent comment from Joanna Veented Support:Hi whatexitru,Great! Glad that helped
Chizel
Hover ColorsClosed
Waxom
Updated August 15, 2017 at 1:41pm
6
Most recent comment from Joanna Veented Support:Hi Chizel,No problem! Have a lovely day too
DoofusGuy
Header AdvertisementClosed
North
Updated August 4, 2017 at 8:55am
2
Most recent comment from Joanna Veented Support:Hi DoofusGu,Not sure what you mean here?There are not any places within the North Theme Options to add in a advertisement code.The only code areas are in the Advanced section, where you can add in yo ...
nbabout
White Screen of DeathClosed
North
Updated August 3, 2017 at 4:02pm
2
Most recent comment from Joanna Veented Support:Hi nbabout,You would need to contact the authors of the "so widget bundle" plugin for support as they are the ones that have built it.We do not provide support for items that we have not built
James Bishop
Featured Images LinkClosed
North
Updated August 3, 2017 at 7:25am
2
Most recent comment from Joanna Veented Support:Hi James,Sorry about the late reply!To remove the image lightbox you will need to do this:
You will need to edit this file: northframeworkfunctionsblog-functions.php
On lines 409-411 where it says: ...
rbryn
Theme & conflict with required plugins causes site to crashClosed
North
Updated August 2, 2017 at 6:36am
10
Most recent comment from Joanna Veented Support:Hi Firecat451,Deactivate and delete the Veented Twitter plugin.If that does not resolve it, create a new thread with your login details and I'll investigate it for you.
DoofusGuy
demo-home13-14.xmlClosed
North
Updated July 24, 2017 at 8:36am
2
Most recent comment from Joanna Veented Support:Hi DoofusGuy,You can find instructions on how to import the demo content via the documentation in your the main zip you downloaded from Themeforest.
DoofusGuy
Switch to different versions?Closed
North
Updated July 24, 2017 at 8:35am
2
Most recent comment from Joanna Veented Support:Hi DoofusGuy,
What do you mean switch to different layouts? Do you mean enable a different demo page as your home page?
You can do this via the: WordPress dashboard > Settings > Reading > Fron ...
Kevin
Blurry Logo?Closed
Waxom
Updated May 18, 2017 at 3:23pm
3
Most recent comment from Kevin:Thank you!
tommyr
Portfolio slugClosed
Crexis
Updated May 16, 2017 at 9:13am
2
Most recent comment from Joanna Veented Support:Hi tommyr,You can change the word 'portfolio' slug by editing this file:wp-contentpluginscrexis-corecustom-post-typesportfolioportfolio-functions.phpon line 19 where it says:
'slug' => 'portfo ...
gaby-mg
Generate theme's POT fileClosed
Waxom
Updated May 11, 2017 at 3:20pm
6
Most recent comment from Joanna Veented Support:Hi gaby-mg,I can put it forward as a feature request for a possible future update
John Nijssen
visual composer on frontendClosed
North
Updated May 8, 2017 at 8:32am
2
Most recent comment from Joanna Veented Support:Hi John!The frontend is disabled as it is still quite a buggy feature.But, you can re-enable it by editing this small bit of code:In this file: northwpbakeryvc-extend.php on line 7Just remove or c ...
GeonTavares
Visual ComposerClosed
Crexis
Updated May 3, 2017 at 8:32am
2
Most recent comment from Joanna Veented Support:Hi GeonTavares!We can see there from the error message that the plugin: Tiny MCE Advance is causing the issue there.Could you deactivate that plugin and see if you still have the same issue?If there ...
eigenwijsheid
outdated plugin versionClosed
North
Updated April 19, 2017 at 7:00pm
4
Most recent comment from Joanna Veented Support:Hi eigenwijsheid,I have added a message to the developer to get it updated for the next main theme update