Public Tickets
VSG_DE
How to use local Google fontsClosed
Engage
Updated May 24, 2018 at 9:22am
5
Most recent comment from VSG_DE:Ok, I'll try this.This might be something to include in the theme options as well. Many bloggers are going away from Online Google fonts because of GPRD / EU-DSGVO privacy reasons.It might also push y ...
VSG_DE
Add website field to comment formClosed
Engage
Updated May 24, 2018 at 9:18am
5
Most recent comment from VSG_DE:Thank you very much Joanna!
VSG_DE
Mobile Header Sticky not working correctClosed
Engage
Updated May 24, 2018 at 9:17am
5
Most recent comment from VSG_DE:Thanks for that!
VSG_DE
Engage and GPRD / EU-DSGVOClosed
Engage
Updated May 23, 2018 at 4:35pm
3
Most recent comment from VSG_DE:Ok. Thanks for your answer.
VSG_DE
Pages do not show featured imagesClosed
Engage
Updated May 23, 2018 at 3:42pm
6
Most recent comment from Joanna Veented Support:Hi VSG_DE,Ok no problem
MisterP007
licenseClosed
Engage
Updated May 22, 2018 at 3:57pm
2
Most recent comment from Joanna Veented Support:Hi MisterP007,Glad you are getting on with themeYes you would need to purchase another licence. One licence per website.https://themeforest.net/licenses/terms/regularIf you want to purchase an exten ...
Caractere-Advertising
Customization contact form 7Closed
Engage
Updated May 18, 2018 at 4:34pm
5
Most recent comment from ibe1948:Hi Caractere-Advertising, and Joanna,If you still need help on this you can find a way to do it in the enclosed codes.Hope it helps...Best Regards,Isaac
Reservguru
Mobile Optimisation of Hoverbox FeatureClosed
Engage
Updated May 16, 2018 at 4:00pm
4
Most recent comment from Joanna Veented Support:Hi Reservguru,Oh! It's all clipping through there!What mobile are you using and which browser are you using?I'll see if I can replicate it to fix it
rankadesigns
Scroll not working on mobileClosed
Engage
Updated May 14, 2018 at 8:21am
2
Most recent comment from Joanna Veented Support:Closing this ticket as it is duplicate issue from this one:https://veented.ticksy.com/ticket/1572093/which we are currently working through.
Pasquale
MultiLenguagesClosed
Engage
Updated May 8, 2018 at 3:07pm
2
Most recent comment from Joanna Veented Support:Hi Pasquale,Engage does have language support ready for a language plugin such as WPML.Your best chance would be to run a Google search or a search within https://wordpress.org/plugins/ to find a lan ...
missegerup
Meta descriptionClosed
Engage
Updated May 8, 2018 at 8:49am
2
Most recent comment from Joanna Veented Support:Hi missegerup,WordPress doesn't have a meta editor built in, you'll need to use a specialist plugin such as Yoast
martin_orchard
Custom Fonts in drop down boxClosed
Engage
Updated May 3, 2018 at 8:19am
4
Most recent comment from Joanna Veented Support:Hi martin_orchard,Yeah that just happened to me too, looks like the Redux dev has put a crypto miner on their site :/I'm going to message him now.
MisterP007
Veented Contact WidgetClosed
Engage
Updated May 2, 2018 at 9:44am
6
Most recent comment from Joanna Veented Support:Hi MisterP007,Glad that helpedIf at all possible (if you haven't already) we would super appreciate it if you get a chance to leave a review on our Themeforest page? That helps us to continue to bui ...
missegerup
Create a tokenClosed
Engage
Updated May 1, 2018 at 3:21pm
2
Most recent comment from Joanna Veented Support:Hi missegerup,You can find out the information from within the Engage Theme Dashboard inside of your website.So you go to the WordPress dashboard > Menu on the left: Engage (Hover over it for 'Dashb ...
missegerup
Mobile menuClosed
Engage
Updated April 30, 2018 at 9:06am
5
Most recent comment from Joanna Veented Support:Hi missegerup,Have you tried it without having the WordPress theme editor open? Remember that removes some functionality while it is open and you should be testing your site in the normal browser way ...