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Public Tickets

whatexitru Icon color changeClosed   North   Updated August 22, 2017 at 8:07am   4 Most recent comment from Joanna Veented Support:Hi whatexitru,Great! Glad that helped DoofusGuy Header AdvertisementClosed   North   Updated August 4, 2017 at 8:55am   2 Most recent comment from Joanna Veented Support:Hi DoofusGu,Not sure what you mean here?There are not any places within the North Theme Options to add in a advertisement code.The only code areas are in the Advanced section, where you can add in yo ... nbabout White Screen of DeathClosed   North   Updated August 3, 2017 at 4:02pm   2 Most recent comment from Joanna Veented Support:Hi nbabout,You would need to contact the authors of the "so widget bundle" plugin for support as they are the ones that have built it.We do not provide support for items that we have not built James Bishop Featured Images LinkClosed   North   Updated August 3, 2017 at 7:25am   2 Most recent comment from Joanna Veented Support:Hi James,Sorry about the late reply!To remove the image lightbox you will need to do this: You will need to edit this file: northframeworkfunctionsblog-functions.php On lines 409-411 where it says: ... rbryn Theme & conflict with required plugins causes site to crashClosed   North   Updated August 2, 2017 at 6:36am   10 Most recent comment from Joanna Veented Support:Hi Firecat451,Deactivate and delete the Veented Twitter plugin.If that does not resolve it, create a new thread with your login details and I'll investigate it for you. DoofusGuy demo-home13-14.xmlClosed   North   Updated July 24, 2017 at 8:36am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy,You can find instructions on how to import the demo content via the documentation in your the main zip you downloaded from Themeforest. DoofusGuy Switch to different versions?Closed   North   Updated July 24, 2017 at 8:35am   2 Most recent comment from Joanna Veented Support:Hi DoofusGuy, What do you mean switch to different layouts? Do you mean enable a different demo page as your home page?  You can do this via the: WordPress dashboard > Settings > Reading > Fron ... John Nijssen visual composer on frontendClosed   North   Updated May 8, 2017 at 8:32am   2 Most recent comment from Joanna Veented Support:Hi John!The frontend is disabled as it is still quite a buggy feature.But, you can re-enable it by editing this small bit of code:In this file: northwpbakeryvc-extend.php   on line 7Just remove or c ... eigenwijsheid outdated plugin versionClosed   North   Updated April 19, 2017 at 7:00pm   4 Most recent comment from Joanna Veented Support:Hi eigenwijsheid,I have added a message to the developer to get it updated for the next main theme update Erik Main MenuClosed   North   Updated April 19, 2017 at 9:15am   13 Most recent comment from Joanna Veented Support:Hi Erik,Apologies for the late reply, Ticksy had further issues yesterday :/ We are hoping that they will be resolving these issues soon otherwise we will be looking elsewhere for support ticket mana ... kitokithygis Header settingClosed   North   Updated April 11, 2017 at 8:51am   2 Most recent comment from Joanna Veented Support:Hi kitokithygis,You can set the menu to: Style 2 - TransparentThis can be done either in the North Theme Options > Header Style > (dropdown) Style 2 - Transparent.That affects the site globally (so a ... Chris Malicious File in page-functions.phpClosed   North   Updated March 30, 2017 at 11:41am   2 Most recent comment from Joanna Veented Support:Hi Chris,jquery is a popular and key type of Javascript language which is used on almost every website.https://jquery.org/You will need to consult your website administrator or hosting to improve your ... Johnathanjuliana vimeo linkClosed   North   Updated March 22, 2017 at 1:15pm   10 Most recent comment from Joanna Veented Support:Hi John,Great! Glad it's sorted for you now deb slider and text speedClosed   North   Updated March 16, 2017 at 10:04pm   4 Most recent comment from Joanna Veented Support:Hi deb,Looking at the file on your website, your edit has not saved or you have not updated the file correctly.http://gener8marketing.co.uk/wp-content/themes/north/js/jquery.custom.js?ver=4.7.3It is ... Johnathan Team CarouselClosed   North   Updated March 8, 2017 at 1:45pm   2 Most recent comment from Joanna Veented Support:Hi Johnathan,You can either:a) Add in your own custom CSS and JS to the files to center it (you may need to hire a developer if you do not know how)orb) Add the team member in the center column of a ...