Public Tickets
James Bishop
Featured Images LinkClosed
North
Updated August 3, 2017 at 7:25am
2
Most recent comment from Joanna Veented Support:Hi James,Sorry about the late reply!To remove the image lightbox you will need to do this:
You will need to edit this file: northframeworkfunctionsblog-functions.php
On lines 409-411 where it says: ...
rbryn
Theme & conflict with required plugins causes site to crashClosed
North
Updated August 2, 2017 at 6:36am
10
Most recent comment from Joanna Veented Support:Hi Firecat451,Deactivate and delete the Veented Twitter plugin.If that does not resolve it, create a new thread with your login details and I'll investigate it for you.
DoofusGuy
demo-home13-14.xmlClosed
North
Updated July 24, 2017 at 8:36am
2
Most recent comment from Joanna Veented Support:Hi DoofusGuy,You can find instructions on how to import the demo content via the documentation in your the main zip you downloaded from Themeforest.
DoofusGuy
Switch to different versions?Closed
North
Updated July 24, 2017 at 8:35am
2
Most recent comment from Joanna Veented Support:Hi DoofusGuy,
What do you mean switch to different layouts? Do you mean enable a different demo page as your home page?
You can do this via the: WordPress dashboard > Settings > Reading > Fron ...
John Nijssen
visual composer on frontendClosed
North
Updated May 8, 2017 at 8:32am
2
Most recent comment from Joanna Veented Support:Hi John!The frontend is disabled as it is still quite a buggy feature.But, you can re-enable it by editing this small bit of code:In this file: northwpbakeryvc-extend.php on line 7Just remove or c ...
eigenwijsheid
outdated plugin versionClosed
North
Updated April 19, 2017 at 7:00pm
4
Most recent comment from Joanna Veented Support:Hi eigenwijsheid,I have added a message to the developer to get it updated for the next main theme update
Erik
Main MenuClosed
North
Updated April 19, 2017 at 9:15am
13
Most recent comment from Joanna Veented Support:Hi Erik,Apologies for the late reply, Ticksy had further issues yesterday :/ We are hoping that they will be resolving these issues soon otherwise we will be looking elsewhere for support ticket mana ...
kitokithygis
Header settingClosed
North
Updated April 11, 2017 at 8:51am
2
Most recent comment from Joanna Veented Support:Hi kitokithygis,You can set the menu to: Style 2 - TransparentThis can be done either in the North Theme Options > Header Style > (dropdown) Style 2 - Transparent.That affects the site globally (so a ...
Chris
Malicious File in page-functions.phpClosed
North
Updated March 30, 2017 at 11:41am
2
Most recent comment from Joanna Veented Support:Hi Chris,jquery is a popular and key type of Javascript language which is used on almost every website.https://jquery.org/You will need to consult your website administrator or hosting to improve your ...
Johnathanjuliana
vimeo linkClosed
North
Updated March 22, 2017 at 1:15pm
10
Most recent comment from Joanna Veented Support:Hi John,Great! Glad it's sorted for you now
deb
slider and text speedClosed
North
Updated March 16, 2017 at 10:04pm
4
Most recent comment from Joanna Veented Support:Hi deb,Looking at the file on your website, your edit has not saved or you have not updated the file correctly.http://gener8marketing.co.uk/wp-content/themes/north/js/jquery.custom.js?ver=4.7.3It is ...
Johnathan
Team CarouselClosed
North
Updated March 8, 2017 at 1:45pm
2
Most recent comment from Joanna Veented Support:Hi Johnathan,You can either:a) Add in your own custom CSS and JS to the files to center it (you may need to hire a developer if you do not know how)orb) Add the team member in the center column of a ...
bartstoffels stoffels
Portfolio Post Plays movie from other portfolio postClosed
North
Updated February 28, 2017 at 2:32am
19
Most recent comment from Filip:Hello there,Thank you so much for your kind words! I'm really glad we could help. And we wish you all the best with your website!
Jarda Majer
Unknown number in the URLClosed
North
Updated February 27, 2017 at 1:24pm
3
Most recent comment from Joanna Veented Support:Hi jatecak!Glad you got it sorted
lencoint
Featured image lightboxClosed
North
Updated February 23, 2017 at 10:02pm
6
Most recent comment from Joanna Veented Support:Hi lencoint,Yes unfortunately you will need to edit it each timeAnd no, that's not a stupid question at allThat part of the theme seems unlikely to change with each update so you should just be able t ...