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Public Tickets

negrel Fixed some technical problemsClosed   Waxom   Updated September 6, 2016 at 6:38pm   4 Most recent comment from Joanna Veented Support:Hi negrel,Sorry, I'm accepting any custom work at this time -I'm fully booked for a couple of months!Check out https://gtmetrix.com/ it's another page tester which gives you some great instructions a ... Marcelo Custom portfolio directoryClosed   Waxom   Updated September 5, 2016 at 1:26pm   2 Most recent comment from Joanna Veented Support:Hi Marcelo,Yes of course, you are able to change the URL for the portfolio, all you need to do is edit one of the words in one of the theme files: pluginswaxom-corecustom-post-typesportfolioportfo ... Ben change portfolio urlsClosed   Waxom   Updated August 30, 2016 at 3:30pm   3 Most recent comment from Ben:Hello Joanna,Thanks for the answer, it all sounds pretty good !Have a nice day,Ben jim Reduce Page Display on MobileClosed   Waxom   Updated August 10, 2016 at 1:51am   6 Most recent comment from Filip:Hello Jim,You are welcome, I'm glad it works! :) Kevin How to make Menu links make page scrollClosed   Waxom   Updated August 5, 2016 at 1:02pm   2 Most recent comment from Joanna Veented Support:Hi Kevin,That's a bummer that you cannot change the "max_execution_time"!But don't worry though about the scrolling menu items, that's pretty easy to do at least. All you need to do is two steps:1) In ... Delroy Home page Slider IssuesClosed   Waxom   Updated July 22, 2016 at 2:02pm   6 Most recent comment from Joanna Veented Support:Hi Delroy,As I've mentioned before, this is normal for a responsive site. Please read my last post explaining it. All you need to do is refresh the page once you have resized the browser.I'm going to ... Seth LightboxClosed   Waxom   Updated July 13, 2016 at 2:35pm   4 Most recent comment from Joanna Veented Support:Hi Seth,Unfortunately the options we have available there under the Thumbnail style are what we can offer you. If you did want to customise those options via the code I could point out which files yo ... William Plugin WPBakery Visual Composer Closed   Waxom   Updated July 12, 2016 at 12:05am   2 Most recent comment from Filip:Hello there,Please update your plugins following this article: How to update Waxom and it's plugins Caner Aras Language SwitcherClosed   Waxom   Updated July 11, 2016 at 6:28pm   2 Most recent comment from Joanna Veented Support:Hi Caner,Unfortunately the theme is styled to support the WPML or qTranslate plugins (as they are the most popular translation plugins). If you use a different plugin although the translation part wo ... Jacob Visual ComposerClosed   Waxom   Updated July 11, 2016 at 12:42pm   2 Most recent comment from Joanna Veented Support:Hi Jacob,Please read this article about the Visual Composer licence keys:https://veented.ticksy.com/article/7783/Update instructions here:https://veented.ticksy.com/article/7791/:) jim Menu Navigation Text Colors & Social Icon SizedClosed   Waxom   Updated July 8, 2016 at 12:34pm   2 Most recent comment from Joanna Veented Support:Hi Jim,1. The hover color for the menu items is the Accent color chosen in Waxom > Appearance > General.You have chosen white (#ffffff) which is the same color as the text color on that menu.To cha ...