Public Tickets
Kevin Stern
Demo Importer is missingClosed
Waxom
Updated June 15, 2018 at 12:04pm
2
Most recent comment from Filip:Hi Kevin!We're really glad you figured it out! As you noticed, the Waxom Core plugin needs to be installed and activated.
Gianluca Taula
Removing page titleClosed
Waxom
Updated March 5, 2018 at 9:40am
2
Most recent comment from Filip:Hi Gianluca!You may either translate that page via a translation plugin like qTranslate or manually edit the text in /wp-content/themes/waxom/framework/functions/header-functions.php file (and look fo ...
Andrea ordodi
change look of Veented sliderClosed
Waxom
Updated February 28, 2018 at 4:51pm
4
Most recent comment from Filip:You're welcome!
DANIEL
header text color and application of Avenir fontClosed
Waxom
Updated February 23, 2018 at 8:50am
6
Most recent comment from Filip:Hi again,Yes, this is an internal server error right there. If you send me your FTP and WP details, I'll be glad to get it all sorted for you. Or you may connect to your FTP yourself using a client li ...
paulzep
mobile menuClosed
Waxom
Updated February 14, 2018 at 4:34pm
6
Most recent comment from Filip:I'm glad to hear it works!
Robertdacappo
How to enable smooth scroll to anchorsClosed
Waxom
Updated October 19, 2017 at 4:35pm
2
Most recent comment from Filip:Hi Rob,If you imported the demo content, then the One Pager demo should be available in your Pages. You may set it as your homepage. Did you try that?For details about creating a One Pager navigation, ...
weblissed
Child Theme Settings not updatingClosed
Waxom
Updated August 23, 2017 at 2:04pm
2
Most recent comment from Filip:Hello there,First off, I can see an error on your website coming from the "Ingite Up" plugin. Please try deactivating it and see if it resolves the problem. By the way - if you use the parent theme in ...
Chizel
Hover ColorsClosed
Waxom
Updated August 15, 2017 at 1:41pm
6
Most recent comment from Joanna Veented Support:Hi Chizel,No problem! Have a lovely day too
Celestino Rivera
read more translateClosed
Waxom
Updated June 5, 2017 at 8:00am
2
Most recent comment from Joanna Veented Support:Hi Celestino Rivera,Your best option would be to use a translation plugin as it has built in files which support them.The theme supports translation plugins such as WPML or qTranslate
Kevin
Blurry Logo?Closed
Waxom
Updated May 18, 2017 at 3:23pm
3
Most recent comment from Kevin:Thank you!
gaby-mg
Generate theme's POT fileClosed
Waxom
Updated May 11, 2017 at 3:20pm
6
Most recent comment from Joanna Veented Support:Hi gaby-mg,I can put it forward as a feature request for a possible future update
Kevin
Venteed Slider Months in spanish?Closed
Waxom
Updated April 11, 2017 at 7:03pm
2
Most recent comment from Joanna Veented Support:Hi Kevin,To change the displayed language on a site you will need to use a specialist language plugin such as WPML or qTranslate.The theme supports language plugins and will work well with it
Manoj
Waxom SEO ScoreClosed
Waxom
Updated April 3, 2017 at 12:10pm
2
Most recent comment from Joanna Veented Support:Hi Manoj,Not sure what you mean by SEO score? All SEO is done by the user, not WordPress themes.There are lots of great and up-to-date tutorials on how you can add good SEO to your website available ...
Luis
moving title and BreadcrumbsClosed
Waxom
Updated March 29, 2017 at 12:29am
2
Most recent comment from Joanna Veented Support:Hi Luis,1) Unfortunately it's not possible to move the breadcrumbs below the featured image without doing some custom work which goes beyond the scope of support. You would either need to hire a devel ...
burofraai
fullwidth en responsiveClosed
Waxom
Updated March 6, 2017 at 1:41pm
8
Most recent comment from Joanna Veented Support:Hi burofraai,
It should be fixed now, I've logged in to test it and unchecked this:
Visual Composer > General Settings > Disable responsive content elements (it was ticked and not responding befo ...