Public Tickets
paulzep
mobile menuClosed
Waxom
Updated February 14, 2018 at 4:34pm
6
Most recent comment from Filip:I'm glad to hear it works!
Robertdacappo
How to enable smooth scroll to anchorsClosed
Waxom
Updated October 19, 2017 at 4:35pm
2
Most recent comment from Filip:Hi Rob,If you imported the demo content, then the One Pager demo should be available in your Pages. You may set it as your homepage. Did you try that?For details about creating a One Pager navigation, ...
weblissed
Child Theme Settings not updatingClosed
Waxom
Updated August 23, 2017 at 2:04pm
2
Most recent comment from Filip:Hello there,First off, I can see an error on your website coming from the "Ingite Up" plugin. Please try deactivating it and see if it resolves the problem. By the way - if you use the parent theme in ...
Chizel
Hover ColorsClosed
Waxom
Updated August 15, 2017 at 1:41pm
6
Most recent comment from Joanna Veented Support:Hi Chizel,No problem! Have a lovely day too
Celestino Rivera
read more translateClosed
Waxom
Updated June 5, 2017 at 8:00am
2
Most recent comment from Joanna Veented Support:Hi Celestino Rivera,Your best option would be to use a translation plugin as it has built in files which support them.The theme supports translation plugins such as WPML or qTranslate
Kevin
Blurry Logo?Closed
Waxom
Updated May 18, 2017 at 3:23pm
3
Most recent comment from Kevin:Thank you!
gaby-mg
Generate theme's POT fileClosed
Waxom
Updated May 11, 2017 at 3:20pm
6
Most recent comment from Joanna Veented Support:Hi gaby-mg,I can put it forward as a feature request for a possible future update
Kevin
Venteed Slider Months in spanish?Closed
Waxom
Updated April 11, 2017 at 7:03pm
2
Most recent comment from Joanna Veented Support:Hi Kevin,To change the displayed language on a site you will need to use a specialist language plugin such as WPML or qTranslate.The theme supports language plugins and will work well with it
Manoj
Waxom SEO ScoreClosed
Waxom
Updated April 3, 2017 at 12:10pm
2
Most recent comment from Joanna Veented Support:Hi Manoj,Not sure what you mean by SEO score? All SEO is done by the user, not WordPress themes.There are lots of great and up-to-date tutorials on how you can add good SEO to your website available ...
Luis
moving title and BreadcrumbsClosed
Waxom
Updated March 29, 2017 at 12:29am
2
Most recent comment from Joanna Veented Support:Hi Luis,1) Unfortunately it's not possible to move the breadcrumbs below the featured image without doing some custom work which goes beyond the scope of support. You would either need to hire a devel ...
burofraai
fullwidth en responsiveClosed
Waxom
Updated March 6, 2017 at 1:41pm
8
Most recent comment from Joanna Veented Support:Hi burofraai,
It should be fixed now, I've logged in to test it and unchecked this:
Visual Composer > General Settings > Disable responsive content elements (it was ticked and not responding befo ...
Georgia G
Post DateClosed
Waxom
Updated February 22, 2017 at 10:27pm
4
Most recent comment from Joanna Veented Support:Hi Georgia,Yes if any files are edited you will lose those edits in the next theme update. It is recommended to override them either via the Child theme itself with it's directory where possible, ...
Kevin
Removing author and date infoClosed
Waxom
Updated February 1, 2017 at 1:31pm
17
Most recent comment from Joanna Veented Support:Hi Kevin,You can use a translation plugin such as WPML or qTranslate to change the language of the text within the theme
Asle Benoni
Different hover colors on menuClosed
Waxom
Updated January 18, 2017 at 1:34pm
3
Most recent comment from Asle Benoni:Thanks Joanna, that was maybe the only combination I have not tried! Thanks a lot!
Asle Benoni
Custom footer align widgetsClosed
Waxom
Updated January 18, 2017 at 12:53pm
4
Most recent comment from Joanna Veented Support:Hi Asle,Ah, I see now thank you.Unfortunately it is not possible to do that via the widget columns as you said, as the footer columns are set to specific sizes.You can either:1) Add in your own custom ...