Dear Customers! We're out of the office from the 6th of October to the 11th of October. We sincerely apologize for the inconvenience. For WordPress 5.5.* related issues, please visit this article. 

Okay

Public Tickets

Celeste calendar on draftClosed   Waxom   Updated January 9, 2017 at 1:30pm   2 Most recent comment from Joanna Veented Support:Hi Celeste,I'm having troubles viewing your site? I can't scroll down at all. I can see in the console (right-click, inspect element) that the plugin:  bee-quick-galleryis giving 404 and js errors ... awaidell Breadcrumbs Too LongClosed   Waxom   Updated January 9, 2017 at 12:51pm   3 Most recent comment from Joanna Veented Support:Hi awaidell,No the breadcrumbs do not automatically shorten on smaller screens. The issue you are seeing there is that you have quite a long title which is making the text not align as it should when ... Asle Benoni Visual ComposerClosed   Waxom   Updated January 6, 2017 at 3:06pm   4 Most recent comment from Joanna Veented Support:Hi asleb,Please check out the featured articles on the front page of this support site, they provide information on how to update.How to update Waxom and it's plugins Media-Management Box ThemeClosed   Waxom   Updated December 27, 2016 at 12:44pm   2 Most recent comment from Joanna Veented Support:Hi Media-Management,Unfortunately there is not a box styling available with this theme as it is a modern designed theme.But you can add a small CSS snippet and use the default Visual Composer layout ... macamrstudios Veented Slider + Internet ExplorerClosed   Waxom   Updated December 7, 2016 at 11:24pm   2 Most recent comment from Joanna Veented Support:Hi macamrstudios,The site displays correctly for me in IE 11 (Win 10). Are there any errors showing in the console? And make sure there are no extensions blocking the site and that the user has full ... Karsten Witzke Add favicon and apple-touch iconsClosed   Waxom   Updated December 2, 2016 at 3:30pm   3 Most recent comment from Karsten Witzke:Hi Joanna, I didn't know WP handles it now. Works great! Thanks a lotKarsten  Carmen Martin Problem with author and categoriesClosed   Waxom   Updated November 30, 2016 at 4:53pm   3 Most recent comment from Carmen Martin:Hi Joanna:Now is okey. Thanks Carmen Martin The home page change when I loginClosed   Waxom   Updated November 10, 2016 at 1:42pm   2 Most recent comment from Joanna Veented Support:Hi Carmen!I'm getting a conflict of one of your plugins that you have installed which is causing the error. Please perform these steps to see which one is causing it:1) Deactivate all of the plugins ... Kevin Copy modifications from test page to actual websiteClosed   Waxom   Updated October 31, 2016 at 9:26pm   3 Most recent comment from Kevin:Thanks for the reply, i will look into it. clarkwells Custom Arangement of Portfolio CategoriesClosed   Waxom   Updated October 12, 2016 at 10:01pm   4 Most recent comment from Filip:Hello again, Thank you so much for your kind words, I truly appreciate it! Anyway, I just reminded myself that Waxom now includes one of the most powerful Grid plugins available out there "Essen ... negrel Fixed some technical problemsClosed   Waxom   Updated September 6, 2016 at 6:38pm   4 Most recent comment from Joanna Veented Support:Hi negrel,Sorry, I'm accepting any custom work at this time -I'm fully booked for a couple of months!Check out https://gtmetrix.com/ it's another page tester which gives you some great instructions a ... jim Reduce Page Display on MobileClosed   Waxom   Updated August 10, 2016 at 1:51am   6 Most recent comment from Filip:Hello Jim,You are welcome, I'm glad it works! :) Kevin How to make Menu links make page scrollClosed   Waxom   Updated August 5, 2016 at 1:02pm   2 Most recent comment from Joanna Veented Support:Hi Kevin,That's a bummer that you cannot change the "max_execution_time"!But don't worry though about the scrolling menu items, that's pretty easy to do at least. All you need to do is two steps:1) In ... Seth LightboxClosed   Waxom   Updated July 13, 2016 at 2:35pm   4 Most recent comment from Joanna Veented Support:Hi Seth,Unfortunately the options we have available there under the Thumbnail style are what we can offer you. If you did want to customise those options via the code I could point out which files yo ... William Plugin WPBakery Visual Composer Closed   Waxom   Updated July 12, 2016 at 12:05am   2 Most recent comment from Filip:Hello there,Please update your plugins following this article: How to update Waxom and it's plugins