Public Ticket #1166709
Blurry Logo?


  • Kevin started the conversation


    For some reason the logo (in the header) i have added via Wp-Admin\Waxom looks blurry across the site. Here is an example:

    Here is a direct link to the image i have uploaded:

    Any way around this?

    Thanks in advance.

  •  231
    Joanna replied

    Hi Kevin,

    Apologies for the late reply, Ticksy had a server outage this morning

    The reason your logo looks like that is because the logo image itself is very large and too big for the area that is needed. You will need to resize it to fit to the correct dimensions using an image editing tool such as Photoshop or Paint.

    Your current image is 668x667 pixels.

    It is being scaled down to 52x52 pixels.

    Kind regards,
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)

  • Kevin replied

    Thank you!