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North

The theme is missing the style.css stylesheet If you get the The Package could not be installed. The theme is missing the style.css stylesheet error message then you are probably uploading the whole theme package zip file including the documentation, plugins and so ...

Are you sure you want to do this? Please try again. If you get the Are You Sure You Want To Do This? message after uploading the theme's zip file via Appearance / Themes menu in your WordPress, it means that your server has low upload limits. You may go around thi ...

Can't import the demo content. If you can't import the demo content (the loading process never ends and the icon keeps spinning) then it's probably your server configuration that has low upload limits. The easiest way to fix this is to simply increase t ...

Contact Form 7 404 Not Found You may have this message on your site where the Contact Form should be: [contact-form-7 404 "Not Found"] This is a Visual Composer’s side issue as it does not pass a default dropdown menu parameter into the shortcode (wh ...

How do I update my theme and plugins? It's very quick and easy to update your theme and plugins. We written a guide for each of the main themes if you need help. Please make sure your theme and plugins are up-to-date BEFORE you send a support ticket. Cr ...

Visual Composer and Revolution Slider plugins ask for activation key If you see a notice from the Visual Composer or Revolution Slider plugin about plugin activation, you can dismiss it. Plugins that are bundled with themes do not come with additional license keys for them. It's the ...

How to add Custom CSS It's very easy to add a custom CSS code to your theme. There are two ways to do so: 1. Theme Options panel You may add your CSS code directly via the Theme Options panel. Just navigate to "North / Advanced" ...

Essential Grid & Ultimate VC Addons Plugins Dear Customers, On 20th of September 2016, we've added two awesome, very popular, premium plugins (total value of $44) for three of our themes: Crexis, Waxom and North. These plugins are now a part ...

How to update North and it's plugins NORTH THEME AND PLUGIN VERSION NUMBERS Here are the current theme and plugin versions: North: 3.7 PluginsLayerslider WP: 5.6.2Revolution Slider: 5.4.1Templatera: 1.1.12Veented Twitter: 1.1.0WPBakery Visual Composer:&n ...

Google Maps not working Since few days, some of you may encounter an issue with their Google Map element: Google provides the Google maps service for free, but — due to a change of the policy — this s ...

How to Improve Page Loading Times Top Ways to Increase Website Performance and Decrease Page Loading Times We’ve put together here a list of super easy ways to reduce your page loading times and improve the overall experience for your customers and cl ...

Theme Customization Dear Customer, If you need help that goes beyond the scope of our free support and want the customization to be done directly by theme authors then please feel free to contact us via this form: Customization Reque ...

How do I access the old Support Forums? Our old Support Forums is still available but no new threads can be created. You may use it to find answers to hundreds of questions in over 3000 threads:http://veented.com/support/