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For WordPress 5.5.* and WPBakery Page Builder related issues, please visit this article.

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  • 1

    Question already answered

    Make sure that your question has not already been answered in the Articles section.

  • 2

    Up-to-date files

    Please update your WordPress, theme and all plugins to the latest versions and see if the problem persists.

  • 3

    Conflict plugins

    Please deactivate all not required by the theme plugins and see if the problem remains.

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    Issue details

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    Additional information

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  Featured Articles

How do I update my theme and plugins? It's very quick and easy to update your theme and plugins. We written a guide for each of the main themes if you need help. ... Read Article WPBakery Visual Composer, Revolution Slider, Layer Slider and other plugins ask for activation key If you see a notice from the WPBakery Visual Composer, Revolution Slider, Essential Grid and Layer Slider plug ... Read Article Essential Grid & Ultimate VC Addons Plugins Dear Customers, On 20th of September 2016, we've added two awesome, very popular, premium plugins (total value of  ... Read Article Can't import the demo content. If you can't import the demo content (the loading process never ends and the icon keeps spinning) then it's probably your ser ... Read Article
Theme Customization Dear Customer, If you are looking for a professional WordPress customization services then you don't need to look any furthe ... Read Article Are you sure you want to do this? Please try again. If you get the Are You Sure You Want To Do This? message after uploading the theme's zip file via Appearance / Them ... Read Article How to Improve Page Loading Times Top Ways to Increase Website Performance and Decrease Page Loading Times We’ve put together here a list of super easy ... Read Article The theme is missing the style.css stylesheet If you get the The Package could not be installed. The theme is missing the style.css stylesheet error message then you ... Read Article
Google Maps not working Since few days, some of you may encounter an issue with their Google Map element: Google provides the Google maps ser ... Read Article How do I access the old Support Forums? Our old Support Forums is still available but no new threads can be created. You may use it to find answers to hundreds ... Read Article Generating a Personal Token What is it about? With 2.0 version of the theme, we are introducing a "Purchase verification" field. It allows us to verify ... Read Article WordPress 5.5.* Update & WPBakery issues Dear Customers,WordPress 5.5.* brings a lot of changes, especially regarding jQuery so it affects hundreds of different theme ... Read Article
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  Article Categories

24 Articles Engage

Engage Theme Documention

Video Tutorials

Theme Installation, Setup & Demo Content

+21 more

19 Articles Crexis

How to install Crexis WordPress theme?

How to import the demo content?

Can't import the demo content.

+16 more

14 Articles Waxom

Can't import the demo content.

Are you sure you want to do this? Please try again.

The theme is missing the style.css stylesheet

+11 more

17 Articles North

The theme is missing the style.css stylesheet

Are you sure you want to do this? Please try again.

Can't import the demo content.

+14 more

12 Articles Qaro

The theme is missing the style.css stylesheet

Can't import the demo content.

Are you sure you want to do this? Please try again.

+9 more

14 Articles Purity WordPress

My slider has suddenly stopped working. How can I fix that?

Is there a Theme Documentation file included with the theme?

Can't import the demo content.

+11 more

5 Articles Purity HTML

Is there a Theme Documentation file included with the theme?

How do I access the old Support Forums?

Theme Customization

+2 more

7 Articles Renown

The theme is missing the style.css stylesheet

Can't import the demo content.

Are you sure you want to do this? Please try again.

+4 more

9 Articles Spacing

Can't import the demo content.

Are you sure you want to do this? Please try again.

I'm getting a "Broken theme and/or stylesheets missing" error. What do I do?

+6 more

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ConsumerCoverage Importance of Child-Only Health Insurance   Waxom   Updated 34 seconds ago   94 Most recent comment from kababa: And then there are a lot of menu reviews and a beauty guide, haha. Makes me hungry! I wonder if they have a seven knights rebirth   guide here? Long Xanthus FindYCar – Fast, Convenient, Affordable!   North   Updated 1 minute ago   11 Most recent comment from kababa: Reading about "locksmiths" and "vintage watches" is random though. Wish I knew how my cognitive abilities measured up on a human benchmark   test, but maybe FindYCar can help me get around to doing ... Benn Mark Essential Tips for Dealing with Mini Car Issues   Renown   Updated 2 minutes ago   21 Most recent comment from kababa: Sounds like they're really emphasizing the smooth experience. I wonder if they know about the "most accurate, fast, and user-friendly bmi calculator  " on that other site the customer mentione ... julie Branding Agencies   Crexis   Updated 2 minutes ago   46 Most recent comment from kababa:Seeing GTA Mzansi mentioned reminds me how a great brand, like in Fruit Ninja  , can really make something stand out. I wonder what these branding agencies would think of my attempt to slice through ... Hailey Nelson Basketball Stars Game   Renown   Updated 3 minutes ago   106 Most recent comment from kababa:The Star Tower sounds interesting, but what's up with the Yuzu emulator APK mentioned there? I wonder if there's also news about popular games like "anime crusaders  " somewhere else on Vee ...
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