Welcome to Veented Support Center!

For WordPress 5.5.* and WPBakery Page Builder related issues, please visit this article.

Before you submit the ticket, please read the following:

• 1

  Question already answered

  Make sure that your question has not already been answered in the Articles section.

• 2

  Up-to-date files

  Please update your WordPress, theme and all plugins to the latest versions and see if the problem persists.

• 3

  Conflict plugins

  Please deactivate all not required by the theme plugins and see if the problem remains.

• 4

  Issue details

  Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.

• 5

  Additional information

  Please include your WordPress login credentials if possible. That may help us debug the issue much faster for you. Your logins are safe in private tickets as we are using a secure SSL connection.