Public Tickets
Carmen Martin
Problem with author and categoriesClosed
Waxom
Updated November 30, 2016 at 4:53pm
3
Most recent comment from Carmen Martin:Hi Joanna:Now is okey. Thanks
Derek
Drop down menu issue on mobileClosed
North
Updated November 30, 2016 at 1:18am
2
Most recent comment from Joanna Veented Support:Hi Derek!You are using a very old version of the theme and plugins which had a small bug with the responsive mobile menu.It has been fixed long since then, so just give your theme and plugins an upda ...
Lee Thomas
Demo ContentClosed
North
Updated November 27, 2016 at 3:37pm
1
Most recent comment from Lee Thomas:Hi,
I've installed the North theme but now I can't seem to upload the demo content or even choose any of the different templates??I'VE SOLVED THIS NOW, APOLOGIES!!!!
Johannes
Changing the label of a portfolio fieldClosed
Crexis
Updated November 24, 2016 at 1:57pm
2
Most recent comment from Joanna Veented Support:Hi Johannes!You will need to edit this file:pluginscrexis-coreshortcodeslibportfolio-details.php on line 102 where it says:
$output .= ''.__('Skills','crexis').': ';
Just change the word 'Skill ...
cristian gugu
activate visual composerClosed
North
Updated November 23, 2016 at 1:58am
2
Most recent comment from Joanna Veented Support:Hi cristian gugu!Could you confirm if you are unable to actually activate the plugin within WordPress, and not just add a licence to it.Please read this featured article on the front page of the supp ...
Houston
Mobile Menu Doesn't WorkClosed
North
Updated November 21, 2016 at 1:23pm
2
Most recent comment from Joanna Veented Support:Hi Houston!Your menu displays and works correctly for me using my desktop browser tools and on my mobile.Could you confirm if you have resolved this or if you need me to look into this further?
lightbits
Team CarouselClosed
North
Updated November 18, 2016 at 12:58pm
2
Most recent comment from Joanna Veented Support:Hi lightbits,Unfortunately what you are asking is a custom work request as it goes beyond the scope of support (bug fixing and small CSS edits).You will need to edit the CSS and JS for the team caro ...
Matthias
Team CarouselClosed
North
Updated November 14, 2016 at 3:41pm
5
Most recent comment from Matthias:Hi Joanna,yes, that was exactly the problem!Thank you very much.
Alejandro
The label: "title-tag" don't work, give me double titlesClosed
North
Updated November 10, 2016 at 1:46pm
2
Most recent comment from Joanna Veented Support:Hi Alejandro,Oh! Yes thank you for pointing this out to usWe'll add it into the next main theme update.
Carmen Martin
The home page change when I loginClosed
Waxom
Updated November 10, 2016 at 1:42pm
2
Most recent comment from Joanna Veented Support:Hi Carmen!I'm getting a conflict of one of your plugins that you have installed which is causing the error. Please perform these steps to see which one is causing it:1) Deactivate all of the plugins ...
Joanngro
menu one page and separate pageClosed
Qaro
Updated November 1, 2016 at 12:36pm
2
Most recent comment from Joanna Veented Support:Hi Joanngro!You haven't actually added any URL to your 'Home' or 'About' menu links. All you have done is given them a div ID.It needs to be a full URL for it to link to another page.e.g http://www ...
filipcza
Submenu is not working on android deviceClosed
North
Updated November 1, 2016 at 12:30pm
2
Most recent comment from Joanna Veented Support:Hi filipcza!Give your theme and plugins an update to the latest version and that should sort it out for you.How to update North and it's pluginsLet me know if that doesn't solve it and add your wp log ...
Kevin
Copy modifications from test page to actual websiteClosed
Waxom
Updated October 31, 2016 at 9:26pm
3
Most recent comment from Kevin:Thanks for the reply, i will look into it.
NessMike
Optional PluginsClosed
North
Updated October 31, 2016 at 9:05pm
4
Most recent comment from Joanna Veented Support:Hi NessMike,Ok thank you for letting us know about that, I'll message the developer so we can update that folder for future updates
taiwozenith
Make logo appear biggerClosed
Crexis
Updated October 29, 2016 at 5:18pm
2
Most recent comment from Filip:Hello there,Well, 1600x500 is a huge picture. It would suit a section background image for sure.. Anyway, you may use this CSS code to increase the logo size:
.navigation .logo img { max-height: 60px ...