Public Tickets
GeonTavares
Visual ComposerClosed
Crexis
Updated May 3, 2017 at 8:32am
2
Most recent comment from Joanna Veented Support:Hi GeonTavares!We can see there from the error message that the plugin: Tiny MCE Advance is causing the issue there.Could you deactivate that plugin and see if you still have the same issue?If there ...
Erick
Updating Crexis themeClosed
Crexis
Updated March 28, 2017 at 5:54am
3
Most recent comment from Erick:Sorry for the extremely delayed response. Thank you that helped.
scott
Missing pluginsClosed
Crexis
Updated March 20, 2017 at 10:48pm
4
Most recent comment from Joanna Veented Support:Hi Scott,Looking at your website you do not have Crexis activated. The theme needs to be installed and activated for the bundled plugins to be available.Add your wp login details here and I'll investi ...
tripledotsg
FaviconClosed
Crexis
Updated March 14, 2017 at 9:08am
3
Most recent comment from tripledotsg:Done. Thank you! :)
ChelseaBelle
General Failure to UploadClosed
Crexis
Updated March 11, 2017 at 11:31pm
2
Most recent comment from Filip:Hello there,This is your hosting/server side issue. Please follow this article:Are you sure you want to do this? Please try again.
Danny
Where can I find the css for menus?Closed
Crexis
Updated February 27, 2017 at 12:47pm
11
Most recent comment from Joanna Veented Support:Hi Danny,Great, glad you got it all sorted -and thanks for your lovely comment
Emma
Crexis - resize page title not workingClosed
Crexis
Updated February 21, 2017 at 2:06am
9
Most recent comment from Emma:Thanks for your help Joanna!
sylvester
82 livechat popup issueClosed
Crexis
Updated February 11, 2017 at 3:26pm
2
Most recent comment from Filip:Hello there,Did you contact the plugin author about the issue? There is nothing in the theme's code that would prevent the popup from showing up. Did you try it with a default WordPress template?
joelE05
Logo CarouselClosed
Crexis
Updated February 9, 2017 at 1:55pm
2
Most recent comment from Joanna Veented Support:Hi joelE05,There's not a way to change the logo speed in the carousel at the moment unfortunately. However, I will forward this to the developer as a feature request and we can look at getting it add ...
dittoddt
Rainy Day EffectClosed
Crexis
Updated January 23, 2017 at 1:18pm
2
Most recent comment from Filip:Hello there,It would of course be possible but will require some further tweaks in the theme's code and is unfortunately beyond the scope of our free support.. We're however open for customization job ...
Rachael
blog date stampClosed
Crexis
Updated January 18, 2017 at 1:34am
4
Most recent comment from Filip:Hi again,First of there are few switches in the Theme Options / Blog that let's you manipulate the blog meta section:But if you indeed need to hide more then use this CSS code:For individual blog pos ...
Carl
Team Images Not showingClosed
Crexis
Updated January 17, 2017 at 9:41pm
4
Most recent comment from Filip:Hello there,I'm attaching an updated version of the crexis core plugin, please install it on your website. I'll also include it in the next theme update coming up soon.
Stephen Furnari
Sub-headsClosed
Crexis
Updated December 17, 2016 at 7:13pm
4
Most recent comment from Filip:Hello Stephen,
Thank you for your kind words! I'm really glad I could help. :-)
itsikromano
Custom Social Media?Closed
Crexis
Updated December 2, 2016 at 1:52pm
5
Most recent comment from Joanna Veented Support:Hi itsikromano,You can add it in the crexis theme options file:pluginscrexis-coretheme-panelcrexiscrexis-config.phpJust add it into the array from line: 676.Then you will need to add in your own cust ...
itsikromano
Media Grid Not Showing UpClosed
Crexis
Updated December 1, 2016 at 9:15pm
2
Most recent comment from Filip:Hello there,Are you sure you have the very latest theme version installed?