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I've just logged in thank you -but your site in the frontend and backend loads extremely slowly, it should be almost instant. You will need to improve your page loading times. See this article here:
when i work with the video player i cant see the video's on my site. I only see the link:
Video ID: https://vimeo.com22884674
how come? is it a problem in the portfolio grid?
Hello there,
I'm so sorry but I cannot preview your site:
"U hebt geen toestemming om concepten te bekijken."
Can you please drop here your WP login details privately so I can debug this for you?
Kind Regards,
Veented Team
Hi Johnathanjuliana,
It's giving me an 'invalid user, forgot password?' error
Kind regards,
Joanna
Veented Support
Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories
Check out our latest article: How to Improve Page Loading Times
Don't forget to hit the like button below if you are happy with your support answer :)
Hi Johnathanjuliana,
I've just logged in thank you -but your site in the frontend and backend loads extremely slowly, it should be almost instant. You will need to improve your page loading times. See this article here:
How to Improve Page Loading Times
The videos on the page all load correctly for me -The Vimeo hero header, then the Youtube & Vimeo videos in the portfolio grid.
Could you let me know if you have resolved this or if you need further investigation?
Kind regards,
Joanna
Veented Support
Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories
Check out our latest article: How to Improve Page Loading Times
Don't forget to hit the like button below if you are happy with your support answer :)
Hi Johnathanjuliana,
Great, hopefully your site will load a lot better once you have gone through that article.
Meanwhile, update your theme and plugins so that they are the latest version and that we are working from the same set of files.
How to update North and it's plugins
Let me know once you have done that and I'll log back in to investigate the video urls.
Kind regards,
Joanna
Veented Support
Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories
Check out our latest article: How to Improve Page Loading Times
Don't forget to hit the like button below if you are happy with your support answer :)
Hi,
yes, i scaled the pictures, its a lot better now.
i updated the theme and the composer.
luckily the problem seems to be gone!
thanks!
Hi John,
Great! Glad it's sorted for you now
Kind regards,
Joanna
Veented Support
Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories
Check out our latest article: How to Improve Page Loading Times
Don't forget to hit the like button below if you are happy with your support answer :)