Dear Customers! We're out of the office from the 6th of October to the 11th of October. We sincerely apologize for the inconvenience. For WordPress 5.5.* related issues, please visit this article

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Purity WordPress

My slider has suddenly stopped working. How can I fix that? Please update your theme files by following this little guide: http://tauris.ticksy.com/faq/938

Is there a Theme Documentation file included with the theme? But of course. It’s a file located in the /Documentation/ folder. 

Can't import the demo content. If you can't import the demo content (the loading process never ends and the icon keeps spinning) then it's probably your server configuration that has low upload limits. The easiest way to fix this is to simply increase t ...

How to update from version 1.* to 3.*? The 3.0 theme update brings dozen of new features including responsiveness, retina support, new gallery types, font switcher and much more. To get use of them you will need to update all of your theme files. First of all, ...

How do I set up the Twitter widget? Install and activate the /Plugins/Twitter.zip (included with the main theme files package) plugin via the Plugins menu in your WordPress admin Dashboard.Visit the Settings / OAuth Twitter and fill the necessary fields with t ...

Are you sure you want to do this? Please try again. If you get the Are You Sure You Want To Do This? message after uploading the theme's zip file via Appearance / Themes menu in your WordPress, it means that your server has low upload limits. You may go around this proble ...

The theme is missing the style.css stylesheet If you get the The Package could not be installed. The theme is missing the style.css stylesheet error message then you are probably uploading the whole theme package zip file including the documentation, plugins and so on. ...

I'm getting a "Broken theme and/or stylesheets missing" error. What do I do? You are probably trying to upload a whole theme package file that you have downloaded from ThemeForest. You need to unzip it first and then upload the .zip file contained in there.Please check this link for more information:� ...

Theme Customization Dear Customer, If you are looking for a professional WordPress customization services then you don't need to look any further. We've just launched Veented Studio where you can hire us for any WP and Web related tasks: Veent ...

How do I access the old Support Forums? Our old Support Forums is still available but no new threads can be created. You may use it to find answers to hundreds of questions in over 3000 threads:http://veented.com/support/

WordPress 5.5.* Update & WPBakery issues Dear Customers,WordPress 5.5.* brings a lot of changes, especially regarding jQuery so it affects hundreds of different themes and plugins. If you're not sure all your plugins fully support the latest WordPress version, we ad ...

How do I increase the logo height? By default, your website logo height is capped at 50 pixels - it allows you to upload higher resolution version of your logos (for retina devices) without displaying a huge image in your header. You can increase (or decrease) ...

Purity 4.0 Upgrade Grand Purity WordPress Theme update is finally here!We're glad to announce that Purity is now fully compatible with WordPress 5.2+, PHP 7+ and compliant with the most recent ThemeForest requirements. ChangesHowever, to meet ...

Getting Map Coordinates (lat,lng) The easiest way to get lat and long (lng) coordinates from an address is to use the following website: https://www.latlong.net/convert-address-to-lat-long.htmlFor "Paris, France" it would be: 48.856613,2.352222