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I purchased the Qaro theme yesterday from themeforest. I am having trouble with it and wordpress 4.6.
When i install and then activate the theme all of my wordpress pages get the 'white screen of death'. This appears to be an issue associated with the theme as when I go into the root folder of my wordpress install and delete the theme everything works again, but without the theme.
I have installed it successfully on a wordpress 4.5.6 local server and seem to be having no issues. I also noticed that on the themeforest page doesn't actually say that 4.6 is supported.
So I was wondering when/ if there will be an update for 4.6 compatibility. For security reasons I would want to update to the latest version of wordpress as soon as possible, but i also want to use the theme that I paid 60$ for!
Let me know if you need further help with that issue (I can send you the file if you are unable to edit yourself).
If that doesn't sort it for you could you let me know which versions of the theme plugins you are installing (so I can attempt to replicate your site and the white screen).
Full list of plugins included with the theme found here:
Hello,
I purchased the Qaro theme yesterday from themeforest. I am having trouble with it and wordpress 4.6.
When i install and then activate the theme all of my wordpress pages get the 'white screen of death'. This appears to be an issue associated with the theme as when I go into the root folder of my wordpress install and delete the theme everything works again, but without the theme.
I have installed it successfully on a wordpress 4.5.6 local server and seem to be having no issues. I also noticed that on the themeforest page doesn't actually say that 4.6 is supported.
So I was wondering when/ if there will be an update for 4.6 compatibility. For security reasons I would want to update to the latest version of wordpress as soon as possible, but i also want to use the theme that I paid 60$ for!
Please let me know.
Regards,
Jonathan
Hi Jonathan,
Hmm, we haven't had any issues reported for 4.6 compatibility and it works great on our localhost and testing servers.
You could try this issue which is affecting a couple of people: https://veented.ticksy.com/ticket/838751
Let me know if you need further help with that issue (I can send you the file if you are unable to edit yourself).
If that doesn't sort it for you could you let me know which versions of the theme plugins you are installing (so I can attempt to replicate your site and the white screen).
Full list of plugins included with the theme found here:
https://veented.ticksy.com/article/7792/
Let me know how you get on on and I'll investigate and debug for you further if needed :)
Kind regards,
Joanna
Veented Support
Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories
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