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  Public Ticket #1585215
Blue Star / Asterisk over Featured Image
Closed

Comments

  • VSG_DE started the conversation

    Hello Support,

    on my blog pages a blue star / asterisk is displayed over the Featured Image.

    Please see the screenshot attached.

    The symbol seems to link to the comments section.

    Is this a bug?

    Kind regards

    Andre

  • VSG_DE replied

    Found the reason: it's created by the plugin "WP GDPR Compliance".

    Can you please verify if this a incompatabilty with the Theme? The plugin is beeing left active on my blog. In my other themes this plugin is not makting any trouble.

    I want/need to use this (or an alternative) plugin for beeing compatible with the EU-DSGVO / GPRD.

  •  255
    Joanna replied

    Hi VSG_DE,

    Unfortunately we do not provide support for 3rd party plugins that we did not build. You will need to contact the author team for the plugin for help.


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)

  • VSG_DE replied

    Ok, I just thought no other theme has this problem so it might be an issue within Engage.

  •  255
    Joanna replied

    Hi VSG_DE,

    Keep me updated on what they say. 

    If they find it is theme related I can hop in and send out a small fix, otherwise we don't support 3rd party plugins normally


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)

  • VSG_DE replied

    Thank you. I will check with the plugin support and then come back here.

  • VSG_DE replied

    I have an answer from the plugin dev.

    Maybe it's an issue with the theme...

    Full dialog follows:

    Viewing 4 replies - 1 through 4 (of 4 total)

    Plugin Author
    Donny Oexman

    (@donnyoexman)

    2 hours, 42 minutes ago



    Add this to your CSS:

    .wpgdprc-checkbox {    position: relative;
    }


    newslicer

    (@newslicer)

    2 hours, 12 minutes ago



    Hello Donny,

    thanks for your fast reply!

    Your fix is working. Is this a bug, or do i have to contact my theme developer to do somehing here too?

    But: now i have to stars down below the comment form. Is that normal?

    Kind regards

    Andre


    newslicer

    (@newslicer)

    13 minutes ago



    Hello Donny,

    just found out, that it’s NOT been fixed on mobile view. My iPhone still shows the star in the featured image. All caches have been cleared.

    Any hints?


    Plugin Author
    Donny Oexman

    (@donnyoexman)

    4 minutes ago



    You need to contact your theme developer as this is an issue with your theme. We do not add any styling via our plugin, this is to prevent any clashes.


  •  255
    Joanna replied

    Hi VSG_DE,

    Ok, think I've found it!....

    Try this CSS:

    .post-comments .required:after{display:none;}
    

    That should remove the small blue asterisk.

    Add the CSS to the Theme Options > Advanced > Custom CSS Styling box


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)

  • VSG_DE replied

    Perfect!

    It's gone. Thank you so much Joanna.

    Does this one go into a next theme fix?

  •  255
    Joanna replied

    Hi VSG_DE,

    Yep! I've added it to the fixed list to be implemented


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)

  • VSG_DE replied

    I am very pleased! This issue can be closed then.