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  Public Ticket #1576441
Mobile Optimisation of Hoverbox Feature
Closed

Comments

  • Reservguru started the conversation
    May 16, 2018 at 6:37am

    Hi There,


    On our site www.traveljam.co the hoverbox functionality works great on desktop, however when you look at the site on mobile view it becomes all messed up.  Are you able to advise how I can fix this?


    Thank you,jess

  •  255
    Joanna replied
    May 16, 2018 at 9:14am

    Hi Reservguru,

    It works all ok when I test it on my android/chrome and on my desktop with emulators.

    Which device and browser are you using when you see the display issue with the hoverbox? Add screenshots as well so we can try to replicate the issue

    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

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  • Reservguru replied
    May 16, 2018 at 10:02am

    hi there,


    Thanks so much for your quick reply. I’ve attached a screen shot from mobile (I know it looks okay when you view it on a desktor a screen a mobile or tablet but for some reason can’t work out why it’s not looking like that on mobile.)

  •  255
    Joanna replied
    May 16, 2018 at 4:00pm

    Hi Reservguru,

    Oh! It's all clipping through there!

    What mobile are you using and which browser are you using?

    I'll see if I can replicate it to fix it

    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)