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  Public Ticket #1514909
Contact form
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  • Douglas started the conversation

    Hi, I'm trying to use contact form in my site. But the send button doesn't work. Actually, nothing happens when I click on it. I tried contact form 7 and gave the same problem. Please, help me. Thanks

  •  255
    Joanna replied

    Hi Douglas,

    Unfortunately we cannot test your sever for mail issues, you will need to contact your administrator or your hosting provider for help.

    If it's happening with more than one contact form plugin then there is definitely an issue on the server. Contact Forms can sometimes be a real pain the butt if not configured properly! (You could try a SMTP system maybe?)

    I've just run a quick message through your site and it does come up with an error. You can try to check your permissions, but ultimately it is a server issue.

    There could be lots of reasons why the mail is not coming through (not configured on the server, blocked IP address, email client sees the server as spam etc).


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

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