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  Public Ticket #1505771
ipad rendering hero section
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  • ATge started the conversation

    I have been testing my theme on 20+ device sizes and have found no issues except on the iPad. At 1536x2048 resolution and 768x1024 this ratio cuts off the bottom part of my hero section on the main page. How to fix so it responsively renders correctly?

  •  255
    Joanna replied

    Hi ATge,

    Could you add a screenshot of the display error so we can try to replicate it and fix it


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)

  •   ATge replied privately
  •  255
    Joanna replied

    Hi ATge,

    I can see that you have added a fixed height to the Hero element:

    Hero Section Settings > Settings > Height:Custom > Custom Height: 1000px.

    This is causing the text to be cut off on the iPad screen as it does not all fit within 1000px.


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)