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  Public Ticket #1156701
Visual Composer
Closed

Comments

  • GeonTavares started the conversation

    Greetings from Brazil.

     I have a little problem. I was already 9 months old that did not update the theme. And after I updated my wordpress to the latest version my entire layout got unconfigured. It occurred to me that maybe updating the theme was enough. I completed the entire process and updated the pluglins. I removed and installed the visual compose, but for some reason. I'm having trouble getting activated, even though wordpress is saying it is. There you go to edit some publication and page appears: 

    Failed to load plugin: print from url http://www.clubedoshomens.blog.br/wp-content/plugins/tinymce-advanced/mce/print/plugin.min.js 

    I click on the buttons of the visual composer and nothing. Printscreen of the problem. The whole site no longer works the visual composer, if you access my site, you will see that it is totally inaccessible and unconfigured.

     Thank you for your attention!

     I hope you help me. Hugs!

  •  255
    Joanna replied

    Hi GeonTavares!

    We can see there from the error message that the plugin: Tiny MCE Advance is causing the issue there.

    Could you deactivate that plugin and see if you still have the same issue?

    If there is still a problem after deactivating it, just add your wp login info here and I'll debug for you


    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

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