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  Public Ticket #1018663
WPML String Translation error
Closed

Comments

  •  2
    Guillaume Groell started the conversation
    January 12, 2017 at 2:57pm

    Hello dear Veented team !

    I'm sending you a mail because I have a very big issue with the theme and specially with the Radium Importer that blocks my checkout.

    I digged into this with the WPML support Team and they asked me to contact you. Here is the whole topic, please read it and tell me how I can help.

    https://wpml.org/forums/topic/wpml-woocommerce-shows-internal-server-error-on-checkout-page-2/page/2/

    Thanks a lot !

    Regards,

  •  255
    Joanna replied
    January 12, 2017 at 10:54pm

    Hi Guillaume Groell!

    Thank you for pointing this out to us, I've just read the thread on the wpml forum which helps a lot showing the issue.

    Could you answer a couple of questions for me before we proceed:

    1) Your site appears to be running an older version of Qaro -please update it and any of the plugins it comes with. You can see the version numbers here:

    How to update Qaro and it's plugins

    so we are working from the same set of files.

    2) In your post on the wpml site you mention:

    I made the change on my dev server and it seems to work. But when I go on the live one there is nothing to do it blocks my checkout :'( When I click on checkout, it brings me to a 404 page on half an URL (ends with wc-order/key)

    Which is your dev site? This one: https://dev.crayonclavier.com/jdlille/

    And could I see the link to your live site?

    Are there any differences in the files or version numbers.

    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)

  •  2
    Guillaume Groell replied
    January 13, 2017 at 3:08pm

    Hello Joanna !

    Thanks for your answers, I'll try to make the updates hoping that the modifications I made in my child theme will ne be broken :)

    The live site is there : https://lille.john-doe.fr

    The server is not the same, and I'm thinking about switching my plans, but as the live site receives a lot of visitors I have to be clever on this and make my changes on the right time with the right skills.

    As we are on a changing time I need to validate some others changes before switching the server.

    I'll make the update as soon as possible and keep you updated :)

    Thanks a lot !

    Regards,

  •  2
    Guillaume Groell replied
    January 23, 2017 at 6:53pm

    Hi Joanna !

    I updated the theme today on my dev website.

    It breaks my topbar and my language switcher, but I still tried to place an order with WPML.

    I tried to do that on my live website, and still got the same errors as mentioned before.


    Thanks,

  •  255
    Joanna replied
    January 24, 2017 at 3:31pm

    Hi Guillaume,

    Try this CSS to get the language switcher to display properly. Add to Qaro > Advanced > Custom CSS styling box:

    .topbar-langs ul {
     position:relative;
     top:0;
 }

    That should get it to display properly when you hover over it.

    Let me know how you get on

    Kind regards,
    Joanna
    Veented Support

    Find a helpful article for your theme here: https://veented.ticksy.com/articles/#article-categories

    Check out our latest article: How to Improve Page Loading Times

    Don't forget to hit the like button below if you are happy with your support answer :)